Operations Manager, Ground Operations

2 weeks ago

Canada Veho Full time

Operations Manager, Ground Operations – Veho Compensation $90,000 - $105,000 annually. The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles. Role Summary As the site leader, the Operations Manager will play a vital role in the overall success of the warehouse facility by leading employee activity to achieve performance goals. You will be responsible for overseeing facility sort and driver launch operations while coaching, mentoring, and directing supervisors and associates to hit key KPIs and OKRs. You will also be responsible for managing the operation’s P&L, leading logistics oversight, and focusing on process improvement. Additionally, you will ensure safety in the warehouse, including being a champion of OSHA compliance and appropriate reporting. Key Responsibilities Build a high-performing team of supervisors and associates to deliver an advanced level of quality, speed, and service in all daily activities Coach, train, and guide supervisors and associates for forwarding career progression Use data and collaborate with direct reports to identify and execute process improvements for the operation Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety Create, foster, and maintain strategic relationships within the Market, Region, and Central Operations teams Partner with our Client Operations team to exceed client expectations as their last-mile delivery partner Champion OSHA compliance and track incidents within markets Lead through the lens of Veho's Values Work cross-functionally to hire, retain, coach, and develop employees within the operation Lead efforts to significantly impact efficiencies and scalability in WH operations (i.e., automated sortation implementation) as well as managing increased complexity at the market level (hub to spoke, master sort facilities, high volume facilities) What You Bring Bachelor's degree from a four-year college or university, or 3-5 years experience in warehouse operations management Minimum of 2 years leading and managing a team of direct and indirect reports 3+ years of experience in warehousing, inventory, or logistics Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment Ability to effectively respond to and interact with staff at all levels of the organization Excellent written/oral communication skills Intermediate analytical skills – experience with Excel/Google Sheets Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 50 lbs required) Willingness to work flexible schedules, including weekends, holidays, and evenings Seniority Level Mid-Senior level Employment Type Full-time Job Function Management and Manufacturing Industries Consumer Services #J-18808-Ljbffr

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