1st Line IT Support Advisor
2 weeks ago
1st Line IT Support Advisor
On-Site working (Ottawa, Canada)
12 month contract
Day Rates Negotiable
Our client is an IT consultancy based in Ottawa that works with numerous end clients across a wide variety of industries. Due to continued growth and expansion, they are looking to expand their team of IT Support Advisors.
Reporting to the Assistant Director, you will be dealing with software and hardware issues for their end clients, along with the following responsibilities:-
- Services The Consultant will be responsible for providing the following Services to the client, under the direction of the Assistant Director of end User Support.
- Provide first-level investigation and diagnosis for hardware and software issues
- Log all user interactions (incoming and outgoing) into the customer's call-management system
- Establish a course of action to correct issues, provide information to users
- Install, move or set up, and provide ongoing support and troubleshooting assistance to all company employees for desktop, laptop and/or peripherals
- Provide deskside support for calls that cannot be resolved over the telephone or via remote management
- Deliver the highest quality of customer service to the users within service levels
- Participate in the creation and ongoing maintenance of a knowledge base on technical issues
Skills/Experience
- University degree or a college diploma in information technology
- A minimum of one (1) year of recent work experience in an information technology service desk, operational environment
- A minimum of three (3) years of demonstrated customer service experience Additional Qualifications The following will also be considered:
- Excellent communication skills and pleasant telephone manners
- Demonstrated experience interacting with individuals at various levels in an organization
-
Insurance Advisor
5 days ago
Ottawa, Ontario, Canada Definity Financial Corporation Full timeJob DescriptionWe are seeking a highly skilled Insurance Advisor to join our team as a Personal Lines Damage Specialist. As a key member of our digital contact center, you will be accountable for delivering expert advice and superior customer service to our clients.You will provide education and navigation support to customers guiding them on how to quote...
-
Customer Advisor
2 weeks ago
Ottawa, Ontario, Canada B&Q Limited Full timeOverviewCustomer Advisor - Building DepartmentPart time - 16 hours per weekPermanent Contract4 Shifts per week between Monday - Friday 4:00pm - 8:15pmUK Notional hourly rate £12.21 per hourB&Q Taunton*Raising to £12.71 per hour from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the...
-
Auto and Home Insurance Advisor
1 day ago
Ottawa, Ontario, Canada Co-operators Full timeAbout the OpportunityAs an Associate Insurance Advisor I, you will play a key role in supporting and developing the agency operation primarily through the sales and service of Co-operators personal lines products (auto and home insurance) and may provide some basic support for additional product lines.Your ImpactSales, service and profitable growth of...
-
Financial Advisor Expert
19 hours ago
Ottawa, Ontario, Canada Pivot + Edge Full timeAbout Pivot + EdgePivot + Edge is a dynamic wealth management firm dedicated to providing exceptional service and expertise to high-net-worth individuals and families. Our team of experienced professionals develops comprehensive financial plans tailored to meet the unique needs and goals of each client.We are seeking a skilled and results-driven Wealth...
-
Financial Advisor
2 days ago
Ottawa, Ontario, Canada Equitable Life of Canada Full timeWe are seeking an experienced Financial Advisor - Life Insurance to join our team at Equitable Life of Canada. As a Virtual Sales Representative in our Individual Life and Health Insurance division, you will be responsible for business development and account management of life insurance focused advisors across the MGA Ontario marketplace.You will partner...
-
Personal Lines Sales Consultant
3 days ago
Ottawa, Ontario, Canada Co-operators Full timeJob DescriptionIn this exciting role as an Associate Insurance Advisor II, you will have the opportunity to work with a variety of clients, providing expert advice on our comprehensive range of insurance products and services.Your primary focus will be on selling and servicing both personal lines and specialty lines products, with a goal of achieving...
-
Protection and Support Advisor
1 hour ago
Ottawa, Ontario, Canada Jobsoid Inc. Full timeAbout the Role:Our team at Jobsoid Inc. is looking for a talented Protection and Support Advisor to join our ranks. As a key member of our team, you will be responsible for mentoring clients, providing marketing support, and interacting with customers to ensure their needs are met.You will have the opportunity to work with a dynamic team of professionals who...
-
Insurance Advisor
3 days ago
Ottawa, Ontario, Canada Co-operators Full timeAbout the RoleWe are seeking a highly motivated and experienced Insurance Advisor to join our team. As an Associate Insurance Advisor III, you will be responsible for providing exceptional client service and driving profitable growth of Life and Wealth products.Key ResponsibilitiesInbound sales and service for life and wealth productsSales, service, and...
-
Financial Services Advisor
4 days ago
Ottawa, Ontario, Canada Co-operators Full timeAbout the JobWe are seeking a highly skilled and motivated individual to join our Distribution team as an Associate Insurance Advisor III.Your primary responsibilities will include advising and recommending coverages and policies that best meet client needs, actively focusing on prospecting for all lines of business, and responding to client questions and...
-
Ottawa, Ontario, Canada Export Development Canada Full time- (Sr.) Advisor, Business Quality & Risk Support (0004YX)Posting Date:Jan 3, 2025, 9:12:15 PMPrimary Location:Job Type:PermanentSchedule:Full-timeExport Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses...
-
15h Left HR Advisor
4 weeks ago
Ottawa, Ontario, Canada Sitka Recruitment Ltd Full timeWe are excited to support a thriving business based in Cardiff in their search for an HR Advisor. This organisation is renowned for its friendly, inclusive work environment and has earned praise from employees for its positive, healthy culture.As part of a dynamic and supportive HR team, you will play a key role in delivering exceptional HR services to...
-
Remote Life Insurance Advisor
3 days ago
Ottawa, Ontario, Canada Talent Hire Recruitment Full timeOverview:We are a rapidly growing organization actively seeking dedicated and driven individuals to join our team as life insurance benefits advisors. In this role, you will provide outstanding customer service and support to our client base from the comfort of your own home.You will work remotely to serve clients, offering valuable advice and protection to...
-
Associate Financial Advisor
5 days ago
Ottawa, Ontario, Canada Co-operators Full timeDirect message the job poster from Co-operatorsFinancial Advisor/Owner, Glig Insurance & Investments Inc/Mutual Fund Investment Specialist, Co-operators Financial Investment Services Inc.Company DescriptionCo-operators is a leading Canadian financial services co-operative offering multi-line insurance and wealth products to build financial strength and...
-
Research Security Advisor
3 weeks ago
Ottawa, Ontario, Canada Njoyn Full timeJob SummaryReporting to the Director, Research Security Risk, within the Office of the Vice President, Research and International (OVPRI), the Research Security Advisor will advance Carleton's commitment to pursue, mobilize and share knowledge in a reciprocal and responsible way.The Advisor will join the Director as a trusted resource for research security,...
-
Research Security Advisor
1 day ago
Ottawa, Ontario, Canada Njoyn Full timeJob SummaryReporting to the Director, Research Security Risk, within the Office of the Vice President, Research and International (OVPRI), the Research Security Advisor will advance Carleton's commitment to pursue, mobilize and share knowledge in a reciprocal and responsible way.The Advisor will join the Director as a trusted resource for research security,...
-
Insurance Advisor
6 days ago
Ottawa, Ontario, Canada Definity Financial Corporation Full timeAbout the RoleWe are looking for a talented Insurance Advisor to join our team at Definity Financial Corporation. In this role, you will be accountable for delivering expert advice and superior customer service to our clients. Your primary goal will be to ensure that our customers receive the best possible experience when interacting with...
-
Associate Insurance Advisor III in Ottawa
4 weeks ago
Ottawa, Ontario, Canada Co-operators Full timeAssociate Insurance Advisor III in OttawaCompany: CGICDepartment: Newor Dist - Nat CapitalEmployment Type: Regular Full-TimeWork Model: Office-BasedLanguage: This role operates in English.The Opportunity:We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to...
-
Associate Insurance Advisor III in Ottawa
4 days ago
Ottawa, Ontario, Canada Co-operators Full timeAssociate Insurance Advisor III in OttawaCompany: CGICDepartment: Newor Dist - Nat CapitalEmployment Type: Regular Full-TimeWork Model: Office-BasedLanguage: This role operates in English.The Opportunity:We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to...
-
Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob Description:The Toronto-Dominion Bank (Canada) is seeking a Financial Crime Risk Specialist to join its Financial Crimes Risk Management Department. This role involves developing, articulating, and documenting the Enterprise Road to Strong (RTS) Program strategy within the FCRM RTS Team. The successful candidate will be responsible for reviewing,...
-
Technical Sales Specialist
1 day ago
Ottawa, Ontario, Canada FRAMOS GmbH Full timeYour Responsibilities">">You will provide technical knowledge to support Sales with customer opportunities, from pre-sales consultancy to successful design-in.">You will consult customers and propose imaging solutions, including participating in customer calls and on-site visits with Sales.">You will think of viable technical solutions and verify their...