Business System Analyst

15 hours ago

Toronto, Canada Adecco Full time

Business Systems Analyst


Join an exciting opportunity as a Business Systems Analyst with Adecco's client, a leading organization in the specialty insurance industry. This role offers a dynamic work environment where you will play a key part in bridging the gap between technical teams and business objectives.


Position Overview:

As a Business Systems Analyst, you will collaborate with cross-functional teams to scope, define, and document business requirements. Your role is pivotal in ensuring that project deliverables align with business goals, supporting system implementations, and enhancing existing applications. You’ll work on integration projects, data workflows, and system enhancements while championing user support and training.


Key Responsibilities:

  • Collaborate with business stakeholders and technical teams to gather and document requirements, translating them into actionable technical specifications.
  • Drive end-to-end delivery of medium-scale integration projects, system enhancements, and production changes.
  • Develop comprehensive artifacts such as BRDs, FRDs, and user stories for Agile projects.
  • Ensure accurate translation of business requirements into technical specifications, assessing potential impacts.
  • Configure and manage insurance product systems, providing application support and enhancements.
  • Collaborate with vendors and internal teams to design, analyze, and integrate solutions into existing workflows.
  • Support QA processes by clarifying requirements, addressing issues, and guiding user acceptance testing (UAT).
  • Provide ongoing production support, training, and troubleshooting to stakeholders, translating technical concepts into layman’s terms.
  • Participate in change management initiatives and escalate risks to appropriate stakeholders.
  • Deliver secondary support for business-as-usual (BAU) tasks and other project-related initiatives.


Qualifications:

  • Over 5 years of experience in SDLC, Agile methodologies, and vendor relationship management.
  • Experience in the insurance sector required.
  • Degree in Business, Computer Science, Information Systems, or equivalent analytical experience.
  • Proven expertise in gathering requirements and delivering solutions for large-scale system implementations.
  • Proficiency in SQL and system configuration, with strong analytical and problem-solving skills.
  • Advanced knowledge of Microsoft Office applications, particularly Excel and Word.
  • Strong written and oral communication skills, with the ability to engage technical and non-technical audiences effectively.
  • Bilingualism or experience in the financial industry is considered an asset.


Why Join Adecco's Client?

  • Competitive salary with annual bonus potential.
  • Robust benefits package, including extended health, dental, vision, life insurance, and wellness initiatives.
  • 20 vacation days plus additional floater days annually.
  • Opportunities for professional growth and skill development.


What We Value:

  • Teamwork and Collaboration: We win together by exchanging ideas, respecting opinions, and working as a cohesive unit.
  • Commitment to Excellence: Striving for innovation and excellence in every project and task.
  • Empowering People: Supporting and empowering employees to grow professionally while achieving their goals.
  • Legacy Building: Making impactful decisions that benefit clients, employees, and communities.


If you’re ready to bring your expertise to a role that challenges and inspires you, apply today for the Business Systems Analyst position with Adecco’s client

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