Director of Information Technology

1 week ago

Toronto, Canada Toronto Region Board of Trade Full time

Position Description:


Reporting to the Chief Financial Officer & Chief Operating Officer, the Director, Information Technology’s primary responsibilities are centered on the maintenance and support of current IT infrastructures. This role involves reviewing IT needs, making necessary adjustments, and adopting new technologies to ensure the organization's technological efficiency and effectiveness. The Director will manage a team of 2 staff including roles that manage Business Applications, Systems Administration and Website Maintenance and Desktop support.



Role Description:


The ideal candidate for this opportunity will have a track record that demonstrates an optimal combination of the following experience, skills, knowledge, abilities, and education:


Key Responsibilities:

  • Maintain and Support: Oversee the ongoing maintenance and support of existing IT systems to ensure their reliability and efficiency. Our infrastructure includes Microsoft technologies such as Office 365 (Word, Excel, PowerPoint, OneDrive, Teams), Microsoft Dynamics (D365 for CRM, Business Central for accounting), Azure for our data warehouse and Power BI for business intelligence.
  • Review and Adjust: Continuously review IT needs, adjusting and adopting new technologies as required to support organizational goals.
  • Support the Adoption of New Technologies: Lead the integration and transition to new technologies, particularly AI tools, ensuring seamless adoption within the organization.
  • Support AI Adoption: Support the organization through the adoption of AI tools, ensuring these tools are effectively integrated and utilized.
  • Safety and Security of Technology Assets including monitoring for cyber- security threats


Detailed Responsibilities:

  • Ensure the stability and efficiency of IT operations and infrastructure.
  • Develop and enforce IT policies and procedures to ensure best practices.
  • Monitor and optimize system performance, ensuring high levels of availability and security.
  • Manage IT resources, including budgets, staffing, and vendor relationships.
  • Coordinate with other departments to understand their IT needs and provide solutions.
  • Develop and implement IT service management processes to improve response times and service quality.
  • Stay updated on the latest technology trends and assess their potential impact on the organization.
  • Ensure compliance with relevant regulations and standards.
  • Monitor for Cyber-Security threats


Team Management:

  • Manage and lead a team of two IT staff to ensure ongoing support of IT systems and the internal company departments.
  • Provide leadership and direction to the IT team, fostering a collaborative and productive work environment.



Your experience includes:

  • Bachelor’s degree in business or technology or equivalent experience
  • 3+ years experience in an IT related role
  • Excellent communication skills
  • Strong quantitative and qualitative analysis skills
  • Experience in maintaining and supporting IT systems.
  • Experience with Microsoft technologies, including Office 365, Microsoft Dynamics, and Azure.
  • Ability to manage a small team and execute with an all-hands on deck mentality
  • Superior organizational skills


You’re often described as:

  • A persuasive communicator and detail-oriented leader, willing to roll up your sleeves when required.
  • Highly proactive, consistently looking to improve processes and outcomes.
  • An energetic and adaptable self-starter with the ability to work independently and collaboratively with teams.
  • Client-focused, open to incorporating others' ideas and accepting constructive feedback.
  • Flexible and open to changing directions, adopting new practices, or learning new skills.
  • Diplomatic, tactful, and composed when dealing with complex issues.
  • Empathetic and skilled in managing interpersonal dynamics.


About the Toronto Region Board of Trade


At Toronto Region Board of Trade, you work closely with a collaborative, results-driven team of city builders. You will be centre stage on the issues that matter to the region. Working at Toronto Region Board of Trade gives you an opportunity to work with thought leaders, while collaborating with our dynamic, diverse membership.

Our culture is grounded in core values that include:

Accountability – We are accountable to our Members, stakeholders and each other.

Collaboration – We are our strongest when we work together.

Connections – We engage and build communities.

Learn more about the exciting work the Board is doing at bot.com .

We look forward to hearing from interested candidates. Only those selected for an interview will be contacted.

The Board welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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