Director, Channel Strategy
3 weeks ago
Director, Channel Strategy & Analytics - CIBC National Office, Personal Banking & Imperial Services What You’ll Be Doing The Director, Channel Strategy & Analytics is accountable for providing analytical direction, advice, and support for key decisions relating to the overall performance of the retail channels and their workforce. You will provide highly specialized analytics, consultation, and assistance to influence and lead the development of strategies and programs. How You’ll Succeed Advanced analytics strategy & execution – lead the development of analytics to support strategic decisions that drive revenue generation and cost reduction across retail distribution. Strategy formulation & business opportunity assessment – proactively identify and develop new strategies and tactics to accelerate revenue growth, assess business needs, and raise related risks and opportunities. Channel optimization, measurement & communication – lead measurement of distribution channels, provide post‑analysis support for Channel Optimization initiatives, and design and deliver effective performance reporting dashboards. Who You Are 5 to 8 years of advanced quantitative business and statistical analysis experience; strong proficiency in SAS, R, Python, SQL, Tableau, VBA. Proven track record in developing and executing channel strategies (digital, branch, contact center, partner channels) and optimizing multi‑channel customer journeys. Excellent collaboration with senior stakeholders across product, marketing, technology, and operations. Data‑driven mindset, confident communication, ownership orientation, passion for learning, attention to detail, and alignment with CIBC values of trust, teamwork, and accountability. What CIBC Offers Competitive salary, incentive pay, comprehensive benefits program, defined benefit pension plan, employee share purchase plan, vacation, wellbeing support, and MomentMakers recognition program. Technology‑enabled collaboration spaces, culture of innovation, Purpose Day paid day for growth and development. Subject to plan terms and conditions. What You Need To Know CIBC is committed to an inclusive environment; please contact for accommodation. Legal work eligibility required; valid work or study permit where applicable. Assessment and skills tests may be required to gain a deeper understanding of your fit for the role. Job Location Toronto – 81 Bay, 25th Floor Employment Type Regular – Full‑time Weekly Hours 37.5 Skills Channel Management, Customer Experience (CX), Detail‑Oriented, Executive Presenting, People Management, Process Improvements, Python, R, SAS, SQL, Tableau, Stakeholder Management, User Journeys, Relationship Management, Stakeholder Management, Tableau Dashboard Development, Process Improvements, Executive Presenting, People Management, Process Improvements, Python, R, SAS, SQL, Tableau Dashboard Development, User Journeys, Relationship Management, Stakeholder Management, Tableau Dashboard Development Hybrid Work Arrangement 2–3 days on‑site, the remainder remote. EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination. #J-18808-Ljbffr
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Director, Channel Strategy
3 days ago
Toronto, Ontario, Canada CIBC Full time $120,000 - $180,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
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Director, Channel Strategy
5 days ago
Toronto, Ontario, Canada CIBC Full time $120,000 - $180,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
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Director, Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeDirector, Channel Strategy & Analytics - CIBC National Office, Personal Banking & Imperial Services What You’ll Be Doing The Director, Channel Strategy & Analytics is accountable for providing analytical direction, advice, and support for key decisions relating to the overall performance of the retail channels and their workforce. You will provide highly...
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Director, Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeDirector, Channel Strategy & Analytics - CIBC National Office, Personal Banking & Imperial Services What You’ll Be Doing The Director, Channel Strategy & Analytics is accountable for providing analytical direction, advice, and support for key decisions relating to the overall performance of the retail channels and their workforce. You will provide highly...
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Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeA major Canadian financial institution in Toronto is seeking a Director, Channel Strategy & Analytics to provide analytical direction for retail channels. The ideal candidate will have 5-8 years of experience in quantitative analysis and a proven track record in channel strategy execution. This role includes leading analytics development, identifying growth...
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Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeA major Canadian financial institution in Toronto is seeking a Director, Channel Strategy & Analytics to provide analytical direction for retail channels. The ideal candidate will have 5-8 years of experience in quantitative analysis and a proven track record in channel strategy execution. This role includes leading analytics development, identifying growth...
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Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeA major Canadian financial institution in Toronto is seeking a Director, Channel Strategy & Analytics to provide analytical direction for retail channels. The ideal candidate will have 5-8 years of experience in quantitative analysis and a proven track record in channel strategy execution. This role includes leading analytics development, identifying growth...
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Channel Strategy
3 weeks ago
Toronto, Canada CIBC Full timeA major Canadian financial institution in Toronto is seeking a Director, Channel Strategy & Analytics to provide analytical direction for retail channels. The ideal candidate will have 5-8 years of experience in quantitative analysis and a proven track record in channel strategy execution. This role includes leading analytics development, identifying growth...
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Marketing Manager, Channel Strategy
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Toronto, Canada Scene+ Full timeJoin to apply for the Marketing Manager, Channel Strategy role at Scene+ 3 days ago Be among the first 25 applicants Join to apply for the Marketing Manager, Channel Strategy role at Scene+ At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex,...
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DIRECTOR CHANNEL OPERATIONS
1 week ago
Toronto, Canada City of Toronto Full timeJoin to apply for the DIRECTOR CHANNEL OPERATIONS role at City of Toronto. Job ID: 59495 Job Category: Customer Service Division & Section: Customer Experience, CX Channel Operations Job Type & Duration: Full-time, 1 Permanent Vacancy Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 1 Posting Period:...
