Lead Protection Agent

3 days ago Be among the first 25 applicants About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi‑campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don’t just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health‑care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high‑quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. Rotation / Shifts Days and nights, including weekends, 12 hour shifts. Basic Requirements Two‑year college diploma in Police Foundations or equivalent; CPR and First Aid certificates; Government of Ontario Security Guard License; Five (5) years of experience in the fields of security, police, corrections or military; One (1) year of experience leading others or a team of Protection Agents; Experience with writing end‑of‑shift notes/reports, preparing and delivering emails to TOH Management team; Ability to learn and apply working knowledge of the Criminal Code, provincial statutes including but not limited to the Mental Health Act and the Trespass to Property Act, and other pertinent crime prevention law; Knowledge of emergency and security principles; Working knowledge of Microsoft Excel, Outlook, Word; Ability to communicate effectively with people at all levels; consider the purpose of communications as well as other key factors in deciding what to communicate and how to deliver the message; Highly developed problem‑solving, judgment and decision‑making skills required to deal with unexpected situations or issues and to respond to life safety/emergency situations; Demonstrated ability to effectively lead Security staff as well as external security service and experience leading a team of protective agents and extensive knowledge of security in a Hospital; Ability to exercise judgment, tact, diplomacy, and strict confidentiality are mandatory; Ability to independently identify and resolve situations that could compromise the safety or well‑being of patients, residents, students, employees, volunteers, physicians, and visitors. Must be eligible to work in Canada Interested? Apply Today If you are passionate about what you do, motivated by improving the health of the community, excited by leading‑edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an online application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at The Ottawa Hospital by 2x Sign in to set job alerts for “Lead Representative” roles. Greater Ottawa Metropolitan Area 2 days ago #J-18808-Ljbffr