Staff Salesforce Engineer, CRM Systems

Join to apply for the Staff Salesforce Engineer, CRM Systems role at GitLab GitLab is an open-core software company that develops the most comprehensive AI‑powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. An Overview Of This Role We’re looking for a Staff Salesforce Developer who thrives on solving complex business challenges through innovative technical solutions. In this role, you’ll be the technical architect and hands‑on developer responsible for transforming our Lead‑to‑Cash ecosystem. You’ll spearhead critical Go‑To‑Market initiatives, drive complex implementations, and build enterprise‑scale solutions that directly impact revenue operations. What You’ll Do Lead hands‑on development of sophisticated pricing rules, product configurations, advanced approval workflows, and custom Apex/LWC solutions for business‑critical applications Take complete ownership of Salesforce Sales Cloud solution design and implementation, ensuring scalability, performance, and long‑term stability across complex projects Drive custom Go‑To‑Market (GTM) initiatives by building custom components or systems to supplement and enhance standard CPQ functionality Support Quote‑to‑Cash (QTC) transformation initiatives with comprehensive understanding of Lead‑to‑Cash processes Partner closely with business leaders to understand strategic goals and translate them into actionable technical roadmaps Act as technical expert and mentor for the Salesforce GTM engineering team, coordinating activities and elevating team capabilities Coordinate complex technical projects from conception to delivery, managing dependencies and ensuring successful outcomes Apply sound technical judgment in determining when to leverage commoditized platforms versus building custom solutions What You’ll Bring 6+ years of hands‑on Salesforce development experience with deep expertise in Apex, Process Automation, Lightning Web Components (LWC), and SOQL 5+ years building enterprise‑grade applications with custom application development using modern frameworks Proven experience in architecture, design, and implementation of high‑complexity projects for Sales Cloud, CPQ, Service Cloud Console, and related systems Strong background in developing secure solutions that leverage native Salesforce practices for data protection and compliance Hands‑on experience with CI/CD pipelines, Salesforce DX (SFDX), and deployment tools such as Gearset and Copado Proven track record designing and scaling enterprise systems that handle high‑volume operations Technical Excellence Strong commitment to writing clean, testable, and maintainable code with focus on building scalable, resilient systems Excellent communication skills for translating complex technical concepts to business stakeholders Passionate about mentoring team members and driving a culture of technical excellence and knowledge sharing Preferred Qualifications Salesforce Platform Developer II certification and CPQ Specialist certification Additional Salesforce certifications relevant to Sales Cloud, Service Cloud, or advanced development specializations About The Team The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance. How GitLab Will Support You Benefits to support your health, finances, and well‑being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role’s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. How GitLab Will Support You: Benefits to support your health, finances, and well‑being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support United States Salary Range: $103,600—$222,000 USD GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retention are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. GitLab will support your privacy. Please review our Recruitment Privacy Policy. Your privacy is important to us. #J-18808-Ljbffr