Systems Analyst

The City of Richmond is a diverse and dynamic community in pursuit of our vision to be the most appealing, livable and well-managed community in Canada. People lExcellence lLeadership lTeam lInnovation Imagine a career with the City of Richmond , a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people . This is a great opportunity to join our team and shape our community. Systems Analyst Overview The Systems Analyst works in coordination with Business Analysts, subject matter experts, vendors, consultants, and project stakeholders. This role transforms functional requirements into technical specifications, interpreting or adapting as necessary. The Systems Analyst is responsible for planning, analyzing, designing, implementing and maintaining business and enterprise systems and solutions based on best practices and organizational needs. This position reports to the Manager, Business & Enterprise Systems, Information Technology. Key Responsibilities Collaborating with Solution Architects and other stakeholders, develops highly available and fault-tolerant systems architecture, configuration and specifications documents, and technical design documents. Provides analysis, design, configuration, enhancements, integration, upgrades, maintenance and support of the City’s PeopleSoft FSCM applications. Acts as project coordinator to develop project charters, plans, timelines, cost analysis, work breakdowns and other project documents. Plan and upgrade enhancements for systems and performs testing to confirm proper implementation. Provide technical leadership and follow-through on execution to ensure requirements and technical specifications are met. Identifies, troubleshoots, and develops/rewrites code to resolve system outages/disruptions. Analyzes and make decisions during highly stressful conditions, such as system outages/disruptions, to minimize the amount of system downtime. Develops the “follow-up action plan” details when an IT Service Outage occurs. Coordinates with application software vendors, internal and external user groups and consultants in collaboration with the IT Department to to fulfill project and operational tasks. Assists in the development of the three-year technology plan for IT Systems. Provides technical and systems analysis recommendations in consultation with the Solutions Architect. Document technical design that guides accurate development, integration, and ongoing system support. Knowledge, Skills & Abilities Excellent knowledge of Oracle PeopleSoft FSCM applications. Excellent knowledge of PeopleSoft technologies including Application Designer, Application Engine, PeopleCode, Application Packages, Application Messaging, Fluid Development, Component Interfaces, Workflow, SQR, BI Publisher, nVision Query, Page and Field Configurator, Event Mapping and AE Plug-in Excellent knowledge of PeopleSoft integration technology (i.e. Integration Broker, REST, SOAP). Experience with PeopleSoft Update Manager (PUM) and PeopleTools Upgrade. Demonstrated knowledge of Financials modules. Ability to provide innovative solutions to meet City’s functional and technical needs. Thorough knowledge of Oracle SQL programming and relational databases. Working Knowledge and experience in Cloud Technologies. Ability to translate business requirements into technical specifications, API/service specification and configuration requirements. Experience in leading major software release upgrades. Project management experience in ERP systems implementation. Ability to effectively communicate, oral and written, technical information in a user-friendly manner. Ability to research, analyze, assess, and document information from a variety of sources; identify priorities and resources, and propose alternative business processes. Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to provide technical advice and assistance on matters related to the work. Ability to work effectively individually and as part of a team, and work under minimal supervision. Ability to effectively mentor others, as well as to lead and/or contribute to team-based technical projects. Qualifications and Experience Graduation from a technical institute with a two (2) year Diploma program in Information Technology or Computer Systems plus five (5) to eight (8) years of progressively complex job related experience in an integrated information technology environment is required. A combination of education and/or experience will be considered. Experience working in a municipal government environment is preferred. Project management or International Institute of Business Analysis (IIBA) certification is preferred. Working Conditions Work is performed in an office environment. This position is eligible for the City's hybrid work policy. Benefits and Application The City of Richmond offers a competitive pay and benefits program, attractive incentives and a compressed work day schedule. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada,” please submit your application by following the instructions below: The City of Richmond uses an applicant tracking system for candidates wishing to view and apply for available career opportunities. For further information regarding position details and to apply, please visit our website at We are accepting applications until December 19th, 2025 . We thank all applicants in advance for their interest; however, only those under consideration will be contacted. If you are unsuccessful, please accept our appreciation for your interest. #J-18808-Ljbffr