Director, Data Analytics

Director, Data Analytics & Insights CPA Ontario is in search of a Director, Data Analytics & Insights to lead the strategic design, development, delivery and storytelling of data-driven solutions that empower decision‑making across CPA Ontario’s Student Services business unit. The Director will be responsible for guiding the Student Services business unit leadership to gain a strong business acumen, and leverage that to transform data into clear, actionable visual insights, to enable business decisions necessary to lead short- and long-term objectives, strategies, tactics, and business outcomes. The Director will promote the strategic use of data as a key business enabler, identifying and unlocking opportunities. This role will include hands‑on development and support of operational and analytical data solutions, such as datasets and data models, Excel models, visualizations (KPIs/Dashboards), and reports, to support performance optimization, budgeting and strategic planning. As CPA Ontario transitions to the CPA Professional Program, the Director will play a pivotal role in shaping the data analytics and insights framework that supports this transformation, including building new operational and analytical data solutions. Your expertise empowers you to: Promote the strategic use of data as a key business enabler, identifying and unlocking opportunities to optimize student intake, throughput, and CPA membership. Champion data literacy and enable a culture of data-driven decision-making across the business unit, ensuring stakeholders understand and leverage data effectively. Build strong relationships with the Student Services leaders to understand business processes, data needs, and system usage. Connect business processes to data, demonstrating deep knowledge of business processes and translating them into actionable data insights that support operational excellence. Inform and influence direction with insights and storytelling using data solutions, delivering high-impact insights to executives and senior leadership. Champion centralized tools and technologies to ensure consistency and efficiency. Lead requirements gathering and documentation to ensure clarity and alignment. Lead development and support of operational and analytical data solutions, including dataset design, Excel models, dashboards, KPIs, and reports to enable performance optimization, budgeting and strategic planning. Manage large datasets, identify crucial metrics behind customer behaviours, and guide strategic decisions. Build self‑service solutions for Student Services stakeholders. Identify and resolve data quality issues, recommend remediation, and collaborate with business units to implement solutions. Act as Student Services Data Steward, including liaising with the data governance office. Take a leadership role in data-related projects. You are the ideal candidate if: Education and Experience You hold a Bachelor's or Master's degree in computer science, data science, analytics, mathematics, or related field, with a minimum of 8 years’ post‑qualification experience. Experience with higher education data is an asset. You have 8+ years of experience in data analytics, business intelligence, or data science, with at least 3–5 years in a leadership role. You have 5+ years of experience with SQL; Python experience is an asset. You have 5+ years of experience with Business Intelligence tools (Power BI preferred; Tableau acceptable). You are familiar with Microsoft Azure data ecosystem (Fabric, Data Factory, Synapse, SQL Server, data warehousing, ETL) and knowledgeable of Salesforce CRM. Experience with higher education data is an asset. Proven skills and abilities Results: You have a proven track record as a problem‑solver with the skills and ability to thrive in ambiguous, fast‑paced environments. Leadership: You have proven leadership experience in a complex, multi‑stakeholder environment and are able to work collaboratively with internal and external stakeholders and partners. Resilience: You have a proven ability to drive multiple projects forward with a relentless focus on delivery. You are able to navigate issues and gain support without adversely affecting timelines and outcomes. Communications skills: You are a strong communicator capable of synthesizing complex issues and conveying information to all levels of internal and external stakeholders, senior management teams and partners in a clear and concise manner. You serve effectively as the face of the organization. Diplomacy, interpersonal and relationship‑building skills: You are effective in dealing fairly, frankly, assertively, and professionally with internal and external stakeholders at all levels. You generate consensus and sustain collaborative relationships while maintaining a positive image and profile for the organization. Integrity: You demonstrate a high level of integrity and are widely respected as open, honest, transparent, ethical, and trustworthy. You are inspired by A fast‑paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together. Hybrid work environment. As part of our hybrid work culture, we include a portion of remote work within an overall approach that places a high value on in‑office teamwork and collaboration. Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward. Ongoing learning and career growth. We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us. Focus on your well‑being. With industry‑leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well‑being. Why the next step in your career is CPA Ontario We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 103,000 members and 18,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca. We appreciate your interest in CPA Ontario and this position At CPA Ontario, we are committed to building high‑performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals. CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability‑related accommodation to participate in the recruitment process, please email with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours. Seniority level Director Employment type Full‑time Job function Non‑profit Organizations and Higher Education #J-18808-Ljbffr