Senior Healthcare Solutions Advisor

3 weeks ago


Toronto, Canada CDW Canada Full time

CDW seeks a Healthcare Solution Specialist to lead digital transformation within clinical workflows, partnering with customers to understand needs, deliver tailored solutions, and ensure successful implementation and adoption. Key Responsibilities Customer Engagement: Understand healthcare customers' needs and challenges, providing tailored solutions. Solution Development: Propose comprehensive healthcare solutions leveraging technology to improve patient care, streamline operations, and enhance clinical outcomes. Technical Expertise: Maintain deep knowledge of healthcare technologies, including EHR, telehealth, and clinical mobility solutions, to communicate benefits effectively. Subject Matter Expertise: Become an expert on partner products, programs, and go-to-market strategies; communicate key features, benefits, and use cases to sales and customers; facilitate training on partner products, services, and programs. Field Alignment & Account Mapping: Assist with field alignment and account mapping within the assigned territory. Collaboration: Work closely with sales, marketing, and technical teams to align solutions with business strategy and meet customer expectations; collaborate with strategist teams to implement efficient full‑stack solutions. Training & Support: Provide training and support to ensure successful implementation and adoption of solutions. Budget Management: Navigate the healthcare budget cycle to generate successful sales and manage resources effectively. Customer Engagement Events: Attend events and conference calls to communicate the value of CDW and partners. Market Awareness: Stay updated on industry trends, regulatory changes, and emerging technologies to provide informed recommendations. Senior Leadership Advisory: Provide recommendations to senior leadership on healthcare technology, smart hospitals, and infrastructure; support development of new go‑to‑market strategies. Messaging & Promotions: Assist in creating messaging and promotions that align with the specific customer set. Relationship Cultivation: Cultivate relationships between partner sales teams, CDW sales, and leadership teams. Success Metrics: Develop and execute quarterly sales plans; meet or exceed designated partner revenue expectations; provide performance reporting when requested. Certifications: Obtain and facilitate necessary partner and industry certifications. Travel: Travel as needed. Special Projects: Participate in special projects upon request. Desired Skill Sets Experience: 8 years of IT industry experience, or equivalent experience in the healthcare sector. Technical Expertise: Deep understanding of healthcare technologies, including EHR, telehealth, clinical mobility solutions, and other relevant healthcare IT systems. Customer Engagement: Strong skills in understanding healthcare customers' needs and providing tailored solutions. Solution Development: Ability to develop and propose comprehensive healthcare solutions. Collaboration: Excellent collaboration skills to work closely with sales, marketing, and technical teams; excellent verbal and written communication skills. Knowledge of Technology Partner Portfolios: An asset. Creativity: Ability to think creatively and propose proactive ideas to increase sales. Multitasking: Demonstrated ability to multitask. Willingness to Learn and Teach: Strong willingness to learn and teach others. Proactivity & Self‑Motivation: Must be proactive and self‑motivated to lead initiatives. Solution‑Selling Mindset: Customer‑first attitude. Pay range: $113,000 - $157,800 depending on experience and skill set. CDW is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. #J-18808-Ljbffr



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