Licensed Team Lead-Mississauga, ON-LensCrafters

2 weeks ago

Mississauga, Canada LensCrafters Full time

Licensed Team Lead – Mississauga, ON – LensCrafters Licensed Team Lead role at LensCrafters in Mississauga. Join a team to deliver exceptional customer service and contribute to store success. Location and Position Store # LensCrafters – Full‑time Key Responsibilities Ensure the LensCrafters team provides unsurpassed customer service. Proactive and solution-driven execution with accurate product knowledge. Assist customers with selections, provide recommendations, and support sales associates. Serve as a responsible alternate store key holder. When holding an Opticianry license, provide expertise on lens choices, adjust/repair eyewear, present and dispense eyewear, and perform accurate digital measurements. For lab work, custom-fit glasses, place prescriptions, strengthen associate knowledge, ensure optical standards, maintain a safe work environment, and manage lab tools and systems. Basic Qualifications HS diploma or GED. Current and valid state Opticianry license. Strong optical and retail experience. Knowledge of current optical theory and merchandise. Strong communication, listening, interpersonal, and basic math skills. Sales and problem‑solving skills. Experience with cash register, computers, calculators. Leadership and training experience. Edging and mounting experience. Basic optics knowledge and optical measurement experience. Preferred Qualifications State licensure (if applicable) or ABO certification in non‑licensed states. LensCrafters Final Eyewear Inspector certification. LensCrafters Quality, Fitting and Adjusting Program training. Optical machinery or instrument experience. Customer service experience. AccuFit Digital Measurement System certification. Knowledge of current store merchandise and lens options. Compensation and Benefits Employee pay is determined by geography, experience, qualifications, skills and local minimum wage requirements. You may also receive a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts. Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, disability, sexual orientation, gender identity, or any other characteristic protected by law. Native Americans receive preference in accordance with Tribal Law. Reasonable Accommodation If you require a reasonable accommodation during the application or hiring process, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industry Marketing Services and Retail #J-18808-Ljbffr

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