Assistant Store Manager
3 weeks ago
Here at KENT, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if they were their own. Assistant Store Managers are responsible for all operations of the business including the managing various departments, maintaining safety standards, delivering financial results, merchandising, providing a first-class customer service experience, and developing their people. Responsibilities Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity. Maintain high standards on the sales floor and within your departments; ensuring the workspace is organized and safe for both employees and customers. Engage and motivate team members through regular check-in, coaching, and providing constructive feedback. Drive profitability by executing sales strategies focused on targeted products. Analyze sales performance and implement initiatives to enhance sales growth. Support team development through training programs and fostering a positive work environment. Troubleshoot customer-related issues and provide great customer service. Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word, and Outlook. Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking. Qualifications Retail management is considered an asset 2-3 years in a leadership/supervisory role Excellent communication skills, verbal and written Exceptional customer service skills Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite) Openness to continuous improvement and responsibility for independent learning Flexible schedule based on retail needs About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted. Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. #J-18808-Ljbffr
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