Quality Assurance Analyst
3 days ago
Greetings
One of our direct client is looking to hire QA Analyst (Salesforce) in Canada, This is long term contract role and 100% remote. Please find below job description.
Qualifications
- We are looking for a skilled QA Tester to join our IT team, someone who has excellent communication skills and is detail oriented
- You are an experienced QA Tester with a strong dedication to ensuring an exceptional user experience and a deep passion for leveraging technology to drive business and customer success
- You are a confident communicator, adept at assisting teams in overcoming challenges and reaching their objectives within the Salesforce platform through the provision of solutions, training, and guidance
- Proficient in working with Salesforce, including basic knowledge of their features and configuration
- Proficiency in at least three types of software testing, such as acceptance testing, unit testing, integration testing, regression testing, smoke testing, system testing, stress testing, software performance testing, alpha/beta testing, and object-oriented testing
- Analytical thinking and problem-solving skills
- Proficient in documenting solutions tested to create training documentation for end users
- Excellent communicator at all levels of an organization, with the ability to translate technical concepts into non-technical language
- Experience with assisting users with various issues, including troubleshooting technical problems, and distinguishing between training-related and technical-related challenges
- Minimum 5 years of experience in Salesforce environment
- Minimum 8 year of experience in the QA role
- Experience with automated tools for QA process (e.g., QTP, Selenium, Provar, Copado)
- Understanding of the end-user experience and ability to provide suggestions for improving user interface and user experience
- Familiarity with basic triggers and Apex code principles, which are essential for customizing and extending Salesforce functionality
- Familiarity and understanding of Salesforce Experience Cloud, which can be leveraged to enhance the end-user experience
- Experience working with Salesforce CPQ (Configure, Price, Quote) or similar CPQ platforms
- Proficient in utilizing Field Service Lightning, a Salesforce product used for managing field service operations, to optimize business processes
- Proficient in working with Jira, a project management tool, and knowledgeable about Agile/Scrum methodologies, enabling efficient collaboration and project management
- Experienced in working with complex Salesforce orgs that involve multiple integrations and interconnected platforms
- Holds a valid Salesforce Admin certification, demonstrating expertise in administering Salesforce orgs
- Possessing or interested in working towards a QA certification, as referenced by TealHQ ( ), is a beneficial qualification that further validates QA skills and knowledge
Best Regards,
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