Order Picking Team Lead

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest‑growing companies and a certified B‑Corporation, we're committed to making it easier for people to eat well and live better. We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery. Who You Are Reliable & Dependable. You like to see a job well done and will ensure that things are done the “right” way. You show up for all scheduled shifts on time and ready to work. Responsible. You’re a self‑starter with the ability to work independently as needed. Can you be trusted to act without needing strict supervision? Leadership. You bring skills in management, decision‑making, problem‑solving, communication, and coordination to guide your team. Ready to Grow. Fresh Prep is a rapidly growing company and there are many opportunities for advancement. Are you looking to learn and grow with us? Open. You are open to constructive feedback, but aren’t afraid to let your opinions be known. You approach the problem at hand from a strategic and empathetic point of view. What You’ll Be Doing You will be working your shift in an area where the temperature is maintained between 4–6 °C (Yes, that is 4 °C above freezing). The main activity in this department is the picking of our customers’ customised food orders and combining them together in a shipping container, sorted by our delivery drivers’ routes. Meeting budget and KPI targets. Maintaining First In First Out (FIFO). Ensuring Order Picking Schedule targets are being met or exceeded consistently, week after week. All KPI’s are being consistently met, week after week. Flagging delays (as per the Order Picking Schedule targets each day). Coaching and training team members to be aligned with Order Picking Schedule and Accuracy targets. Conducting record‑keeping, error checks and follow‑ups. Ensuring overall organisation of the department consistently throughout the day. Ensuring policies and procedures are being adhered to consistently throughout the day. What We Are Looking For Previous experience in food manufacturing, warehouse, or high‑paced environment preferred. Previous experience in a leadership role is preferred. Able to work in a high‑paced warehouse environment with strict deadlines. Comfortable working in a temperature‑controlled environment. The warehouse is kept at between 0 to 10 °C. Able to stand on your feet for 8‑hour shifts. Ability to lift objects up to 30 lbs. (13 kg). Good Manufacturing Practices (GMP) and food safety awareness required. Proficient in Google Workspace and / or other similar communication tools, with good written and verbal skills. What You Can Expect Hourly wage of $22.25. Schedule of Saturday, Sunday, Monday & Tuesday 6:00 AM‑4:00 PM. An energetic, inclusive workplace where your voice matters and your contributions drive real impact. Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days. Exclusive food perks that let you experience our amazing products. A culture that celebrates innovation, encourages professional development, and supports work‑life balance. The opportunity to be part of a certified B‑Corporation making a tangible difference in sustainable food systems. Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process. #J-18808-Ljbffr