Business Analytics Consultant

1 week ago

Ontario, Canada Empire Life Full time

Business Analytics Consultant


Location: Hybrid - Kingston or the Greater Toronto Area


Empire life is looking to hire a Business Analytics Consultant to join our Retail Operations team The Business Analytics Consultant collaborates with Retail Operations Management and Senior Management by developing and utilizing business intelligence and data analytics tools to guide decision-making and assist in identification of opportunities to improve Divisional profitability. The incumbent works under the broad supervision of the Lead Business Intelligence Developer.


Why pursue this opportunity

  1. Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.
  2. Hone your skills - this is an opportunity that allows for you to grow your technical and functional skills.
  3. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.


What you’ll be working on

  • Consult with senior management to assess business needs and business risk and conduct analysis to support the portfolio of strategic initiatives
  • Provide consultation and advice to senior management and business units on how to improve business goals by using sales, administrative, customer hub data with business intelligence and statistical tools to provide actionable insights and analysis
  • Extract, manipulate and analyze datasets from various data warehouse and other sources to provide key divisional metrics and insights for senior management
  • Develop and present various data models to enable senior management to understand advisor and customer behavior which drives loyalty and retention factors
  • Independently manage assignments in collaboration with other stakeholders.
  • Identify and, collaboratively, resolve problems associated with assigned tasks
  • Utilize project leadership skills in various divisional data-driven projects, including making recommendations to steering committee
  • Create, analyze and execute prototype scenarios and develop insights from operations’ data to integrate into pricing models and product development, present findings to senior management
  • Apply various machine learning techniques to solve business problems and define business opportunities
  • Conduct research and analysis on specific industry topics for senior management
  • Develop and distribute accurate, complex reports to communicate findings in a clear concise manner to meet operational and divisional needs
  • As subject matter expert, provide mentoring, technical oversight, business intelligence and capacity modeling training to team members and leadership
  • Collaborate with management to improve reporting and ensure reliability, validity and integrity of the data used in management reporting and analysis
  • Collaborate with IT to maximize utilization of new technology in support of business unit objectives.
  • Identify, analyze and provide input into opportunities for quality, productivity and service improvement


What we’re looking for you to have

  • 5+ years relevant work experience within a business intelligence capacity and working knowledge with BI tools (e.g. Power BI,Tableau, Spotfire, Excel)
  • Advanced Knowledge of SQL, MSOffice Word, Excel and Access
  • Knowledge of the Insurance business: processes, systems, data sources, customers, products, channels, regulations, competition, industry trends
  • Well organized, with skills in project leadership (e.g. Agile, requirements gathering)
  • Ability to think logically, analyze and/or solve problems
  • Ability to work independently and/or as a team member
  • Ability to develop and maintain effective working relationships
  • Well-developed communication, negotiation, persuasion and/or presentation skills
  • Ability to prioritize and balance multiple tasks or projects
  • Completion of a university degree with courses in Economics, Mathematics or Statistics
  • A postgraduate degree in Business, Economics, Engineering is an asset
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit .


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

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