Technical advisor

4 months ago

Laval, Canada Le Groupe JLD-Laguë Full time

  JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced a strong increase in business, particularly in the last 5 years.


YOU LOVE TO :

  • Enthusiastically answer requests from clients regarding information, maintenance or repairs, by telephone or at the counter,
  • Manage client requests for maintenance and repairs,
  • Generate a work order for maintenance, equipment or machinery repairs for clients or following the sale of equipment or machinery stemming from the sales department and ensure a follow-up with the client, until they have been invoiced or the work is finished,
  • Determine the work that is subject to the warrantee,
  • Consistently inform clients about the necessary work, including cost estimates,
  • Recommend to the clients preventative equipment maintenance during repairs,
  • Partake in planning the work schedule of the service department,
  • Establish invoicing of work orders generated following a service call,
  • Sell and promote our mechanics services to clients,
  • At all times, comply with the standards and policies regarding health and safety in the workplace.

YOU HAVE IDEALLY :

  • A vocational diploma in mechanics or parts,
  • Experience as a technical advisor in the retail trade,
  • You are passionate about agriculture, business or the industrial field,
  • Functional English: an asset in order to serve the English-speaking clientele related to the position;
  • Verbal communication skills, active listening, understanding of the client’s needs, organized (ability to coordinate many requests simultaneously) and a passion for customer service and sales

WE OFFER :

  • Group insurance after 3 months of seniority
  • RRSP with employer participation after 3 months of seniority
  • 4 paid days per year are granted for personal or sick leave
  • A monthly and annual team bonus plan
  • An annual amount to purchase new safety boots
  • Workwear provided by the employer
  • Corporate discounts for our employees and your family
  • Ongoing training for our employees offered by our in-house trainer and by John Deere

Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 18 stores in Quebec or in Ontario

Welcome to our JLD-Laguë family



  • Technical Advisor

    2 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time

    International Rive-Nord Inc. is seeking a skilled Technical Advisor to join its team in Laval. As a Technical Advisor, you will play a crucial role in determining customer needs, making cost estimates, and ensuring seamless communication with customers and mechanics.Key Responsibilities:Determine customer needs through email, phone, or in-person...

  • Technical Advisor

    3 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time

    International Rive-Nord Inc. is seeking a skilled Technical Advisor to join its team in Laval. As a Technical Advisor, you will play a crucial role in determining customer needs, making cost estimates, and ensuring seamless communication with customers and mechanics.Key Responsibilities:Determine customer needs through email, phone, or in-person...

  • Technical Advisor

    5 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time $2

    International Rive-Nord Inc. is seeking a skilled Technical Advisor to join its team in Laval. As a key member of our evening shift, you will be responsible for determining customer needs and providing expert technical guidance. Key responsibilities include: * Providing exceptional customer service and support * Utilizing Microsoft Office suite to manage...

  • Technical Advisor

    5 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time $2

    International Rive-Nord Inc. is seeking a skilled Technical Advisor to join its team in Laval. As a key member of our evening shift, you will be responsible for determining customer needs and providing expert technical guidance. Key responsibilities include: * Providing exceptional customer service and support * Utilizing Microsoft Office suite to manage...

  • Technical Advisor

    5 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time $2

    International Rive-Nord Inc. is seeking a skilled technical professional to join its team in Laval. As a technical advisor, you will be responsible for determining customer needs and providing expert guidance. Key responsibilities include: * Providing exceptional customer service and support * Utilizing the Microsoft Office suite to manage tasks and...

  • Technical Advisor

    5 days ago

    Laval, Quebec, Canada International Rive-Nord Inc. Full time $2

    International Rive-Nord Inc. is seeking a skilled technical professional to join its team in Laval. As a technical advisor, you will be responsible for determining customer needs and providing expert guidance. Key responsibilities include: * Providing exceptional customer service and support * Utilizing the Microsoft Office suite to manage tasks and...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the technical needs of our customersExplain warranty coverage and provide estimates for non-warranty workProcess customer...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the technical needs of our customersExplain warranty coverage and provide estimates for non-warranty workProcess customer...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Automotive Technical Advisor

    2 days ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Job Title: Technical AdvisorAt Subaru de Laval, we are seeking a highly skilled and customer-focused Technical Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to our clientsIdentify and meet the needs of our customers through effective communication and problem-solvingExplain warranty coverage and provide...

  • Technical Advisor

    3 months ago

    Laval, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Technical advisor **Workplace**: Groupe JLD-Laguë - Laval 3900 Autoroute 4440 Est, Laval, Quebec, Canada, H7E5N2 **Job status**: Full time Day, Week **Intermediate to advanced experience**: salary from $23 to $29 per hour JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used...

  • Experienced Technical Advisor

    2 weeks ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Subaru de Laval is seeking a highly skilled and experienced Technical Advisor to join its team in the Service Department. The ideal candidate will have a minimum of one year of experience in a similar role and possess excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...

  • Experienced Technical Advisor

    2 weeks ago

    Laval, Quebec, Canada Subaru de Laval Full time

    Subaru de Laval is seeking a highly skilled and experienced Technical Advisor to join its team in the Service Department. The ideal candidate will have a minimum of one year of experience in a similar role and possess excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...

  • Technical advisor

    3 months ago

    Laval, Canada Le Groupe JLD-Laguë Full time

    JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced...

  • Technical advisor

    3 weeks ago

    Laval, Canada International Rive-Nord Inc. Full time

    International Rive-Nord, a heavy truck dealership in business for over 70 years, is currently looking for a technical advisor on the evening shift to complete its team in Laval. Do you have experience in customer service and good communication skills? Don’t hesitate to apply!Benefits:Competitive salary variable depending on experience (up to $35.00/h)Bonus...

  • Technical advisor

    4 weeks ago

    Laval, Canada International Rive-Nord Inc. Full time

    International Rive-Nord, a heavy truck dealership in business for over 70 years, is currently looking for a technical advisor on the evening shift to complete its team in Laval. Do you have experience in customer service and good communication skills? Don’t hesitate to apply!Benefits:Competitive salary variable depending on experience (up to $35.00/h)Bonus...