Wedding Sales Manager

3 weeks ago


Toronto, Canada Hotel X Toronto, A Destination by Hyatt Hotel Full time

Hotel X Toronto, A Destination by Hyatt Hotel | Pay Range This range is provided by Hotel X Toronto, A Destination by Hyatt Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$70,000.00/yr - CA$80,000.00/yr Direct message the job poster from Hotel X Toronto, A Destination by Hyatt Hotel Wedding Sales Manager Job Summary The Wedding Sales Manager will begin the venue booking journey for couples interested in hosting a wedding at Hotel X Toronto, and manage all aspects from initial lead to contract stage. The ideal candidate has a dynamic personality, is a savvy negotiator, and always leads with kindness. This role will entail creating custom menus and floorplans, preparing cost estimates and contracts, confirming hotel suites and amenities, and a commitment to delivering the couple’s specific vision for their wedding day. Role and Responsibilities Respond to all new leads within 24 business hours Track all new leads in the operating system and include lead source Conduct site visits for all potential new wedding business Provide accurate estimates aligning with food and beverage minimums, rental rates, and staffing costs Create custom floorplans that do not exceed room capacities, adhere to all health and safety considerations and keep fire routes and emergency exits free and clear Enter accurate food and beverage minimums are correctly entered into operating system to ensure revenue projections are accurate Negotiate contract terms including cost estimates and inclusions Liase with client/planner to ensure all details are recorded and passed along to detailer (Catering Services Manager) Assist the client with food and beverage selection, event set‑up and other services as required Accurately communicate all hotel policies and health and safety protocols Maintain contact and effective communication throughout the sales process to ensure the highest level of guest satisfaction Keep accurate records of all client requests and deliverables, to ensure no details are missed when wedding is transferred to the Catering Services Manager, Weddings to plan and detail Perform other duties as assigned by Director of Catering & Events Qualifications 3-5 years of wedding experience in a hotel or related industry; experience within a luxury hotel environment is an asset Excellent and accurate communication skills; both verbal and written Driven by sales targets to ensure catering revenue goals are met Lead with elegance, and an anticipatory mindset, to deliver five‑star service Must adapt to the unique needs of each client. Must be able to multitask and prioritize departmental functions to meet deadlines Must work well in stressful, high‑pressure situations with the ability to diffuse conflict Previous experience in catering, event sales or convention services/event planning an asset Knowledge of general sales techniques, and customer service skills Excellent attention to detail and follow‑up skills with clients Flexible shift availability including evenings, weekends and holidays. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process. #J-18808-Ljbffr


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    Toronto, Canada Hotel X Toronto, A Destination by Hyatt Hotel Full time

    Hotel X Toronto, A Destination by Hyatt Hotel | Pay Range This range is provided by Hotel X Toronto, A Destination by Hyatt Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$70,000.00/yr - CA$80,000.00/yr Direct message the job poster from Hotel X Toronto, A Destination by Hyatt...

  • Wedding Sales Manager

    4 weeks ago


    Toronto, Canada Hotel X Toronto, A Destination by Hyatt Hotel Full time

    Hotel X Toronto, A Destination by Hyatt Hotel | Pay Range This range is provided by Hotel X Toronto, A Destination by Hyatt Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$70,000.00/yr - CA$80,000.00/yr Direct message the job poster from Hotel X Toronto, A Destination by Hyatt...


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