Senior Technical Program Manager, Operations, Teleop and Remote Ops
2 weeks ago
Senior Technical Program Manager, Operations, Teleop and Remote Ops Join to apply for the Senior Technical Program Manager, Operations, Teleop and Remote Ops role at Serve Robotics . Base Pay Range $170,000.00/yr - $190,000.00/yr Company Overview At Serve Robotics, we reimagine how things move in cities. Our personable sidewalk robot delivers to congested streets, making deliveries available to more people and benefiting local businesses. The fleet has delivered in Los Angeles, Miami, Dallas, Atlanta, and Chicago. We are tech industry veterans in software, hardware, and design, solving real‑world problems with robotics, machine learning, and computer vision. Responsibilities Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various operations and expansion projects including local network upgrades, pilot workstations, new vendor bring up, expansion to new cities/countries, User and remote operator interfaces, and teleoperation expansions. Lead and coordinate efforts across engineering teams, product managers, operations teams, policy, and business stakeholders. Gather requirements, align priorities, and communicate project status updates effectively to non technical leaders. Develop and implement processes that streamline workflows and improve efficiency. Analyze and update existing processes and identify areas for optimization and improvement. Coordinate broad communication efforts to keep all teams informed and aligned. Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability. Create detailed processes with artifacts that can be easily implemented and understood by a broad audience. Qualifications BS degree in computer science, engineering or equivalent job experience 5+ years of experience in engineering program management or technical program management 5+ years experience with software, hardware, or autonomous systems Experience successfully articulating technical concepts to both technical and non-technical partners Strong technical knowledge of autonomous systems: including testing, bring up, integration, and deployment Strong track record of managing complex cross-functional projects and shipping product features in a production environment Experience building strong working relationships with senior leaders and engineers across functions and departments An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience Desired Qualities MS degree in computer science, engineering Experience with products that include policy or regulatory aspects Experience with robotics products, especially ones running in public spaces Additional Information Travel up to 5% of the time for team meetings in various locations across the US Please note: The base salary range listed in this job description reflects compensation for candidates based in the United States. While we prefer candidates located in the US, we are also open to qualified talent working remotely across Canada. Base salary range (Canada – all locations): $130k - $165k #J-18808-Ljbffr
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Senior TPM, Teleop
2 weeks ago
, BC, Canada Serve Robotics Full timeA robotics company is seeking a Senior Technical Program Manager to lead engineering and operations projects. The ideal candidate will have over five years of experience in engineering program management, strong communication skills, and technical knowledge in autonomous systems. The position allows for remote work across Canada, offering a competitive...
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Senior Technical Program Manager
3 days ago
, , Canada Serve Robotics Full timeBase Pay Range $170,000.00/yr - $190,000.00/yr At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants,...
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