Senior Technical Program Manager

Get AI-powered advice on this job and more exclusive features. At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Senior Technical Program Manager to be part of making this happen. The Senior Technical Program Manager will manage and lead programs to drive the engineering development and implementation process for a subsystem and component of a product or service offering. The role is responsible for planning, executing, and delivering complex programs that align with business objectives, customer needs, and regulatory requirements. Location Remote-Canada & Hybrid-Waterloo, ON, CA. Primary Responsibilities Guide executive decision-making on product strategy, technology investments, and long‑term roadmap planning. Oversee multiple complex initiatives spanning business units, ensuring strategic objectives are met across products and teams. Lead deep dives into system architecture, performance, and scalability to assess risk and feasibility for high‑impact initiatives. Communicate trade‑offs, investment rationales, and progress updates to C‑suite and board‑level stakeholders. Develop and maintain program roadmaps, timelines, and deliverables, coordinating across engineering, product management, marketing, legal, sales and customer‑success teams. Manage budgets, resource allocation, and vendor relationships to optimize program efficiency. Drive continuous improvement initiatives to enhance program execution, team collaboration, and customer satisfaction. Serve as primary point of contact for program stakeholders, facilitating alignment across business units. Ensure program governance, risk management, and compliance with industry security standards and regulations. Minimum Qualifications 15+ years of experience in a technical or product role managing large‑scale software deployments. 15+ years of experience in program/project management, with at least 10 years in software development. Bachelor’s degree in Computer Science, Cybersecurity, Business, or related field. Preferred Qualifications PMP, PgMP, or SAFe certification. Experience in cybersecurity is a plus. Prefer degree in a technical area. Key Skills Strong understanding of cybersecurity concepts, frameworks, and technologies. Expertise in program management methodologies (Agile, SAFe, etc.) and tools (JIRA, Confluence, Aha, etc.). Excellent leadership, negotiation, and change‑management skills to drive execution and adoption of cybersecurity initiatives. Experience communicating and representing work to leadership, framing discussions to gain valuable feedback. Ability to navigate complex stakeholder environments and establish cross‑disciplinary relationships. Equal Opportunity Statement Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. #J-18808-Ljbffr