Nurse Aide, with Additional Administrative and Operations Responsibilities

18 hours ago

calgary, ab, Canada Ascent Home Care Full-time

Nurse Aide, with Additional Administrative and Operations Responsibilities

Employment Type: Permanent, Full-Time

Hours: 32 hours per week

Wage: $65,000.83 annually

Position Summary

Ascent Pro Care Inc. is seeking a Nurse Aide to provide direct care and support to clients while also carrying additional administrative and operational responsibilities related to the delivery and coordination of home-care services.

The position combines hands-on client care responsibilities with administrative and operational functions that support the efficient delivery, coordination, documentation, staffing, and quality of home-care services.

Primary Responsibilities

  • Take patients' blood pressure, temperature and pulse.
  • Serve meal trays and feed patients.
  • Weigh, lift, turn and position patients.
  • Make beds and maintain patients' rooms.
  • Bathe, dress and groom patients.
  • Transport patients in wheelchair or stretcher.
  • Assist clients with activities of daily living and provide personal care and support in accordance with established care plans and organizational procedures.
  • Observe and report changes in clients' physical condition, behaviour or care needs to the appropriate supervisor or health-care professional.
  • Maintain accurate and timely documentation relating to client care and services provided.
  • Follow established health, safety, infection-prevention, privacy and client-care procedures.
  • Work collaboratively with caregivers, health-care professionals, clients and their families to support continuity and quality of care.
  • Assist with maintaining a safe, clean and comfortable environment for clients.
  • Provide support to clients in a respectful, compassionate and professional manner.

In addition to the direct-care responsibilities outlined above, the position includes the following administrative and operational management responsibilities:

  • Plan, organize, direct and evaluate the company's administrative and operational functions to ensure efficient home-care service delivery;
  • Oversee employee recruitment, hiring, onboarding, performance management, training and offboarding;
  • Plan and oversee workforce allocation, caregiver scheduling and staffing requirements based on client and operational needs;
  • Develop, implement and monitor administrative policies, procedures and operational workflows;
  • Oversee employee records, certifications, benefits, payroll information and other personnel administration;
  • Establish and monitor quality-assurance, documentation and compliance procedures and implement corrective measures where required;
  • Develop and oversee employee training and continuing-education programs;
  • Monitor operational expenses, reimbursements and administrative resources and assist with budgeting and resource planning;
  • Identify operational issues and implement process improvements to increase efficiency and service quality;
  • Prepare operational reports and recommendations for management and participate in organizational planning and decision-making.

Qualifications and Requirements

  • Nursing Aide Certificate and/or Health Care Aide Certificate.
  • BLS/CPR and AED Certification.
  • At least 1 year of relevant experience.
  • Strong communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Attention to detail and ability to maintain accurate client and employee records.
  • Ability to coordinate multiple operational and client-care priorities.
  • Ability to perform physically demanding duties, including standing, walking, bending, crouching, kneeling, lifting, turning and positioning clients.
  • Ability to distinguish between colours.
  • Strong judgment and problem-solving skills.
  • Premium Health Care Plan – Fully covered by the company, including coverage for dependents.
  • Paid Vacation Leave – 15 days per year.