Senior Product Manager

3 days ago

Old Toronto, Canada Relay Financial Full time

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.

Here at Relay, our Product Team is responsible for shaping our small business banking platform; we dive deep into the problems and pain points of our customers to marry their needs with those of our business and the capabilities of technology.

We’re looking for a Senior Product Manager to play a key part in building not only the product but someone who will be a vital part of problem solving for our customers. You will identify and scope the highest priority issues to tackle and work with our designers and engineers to ideate, design and deliver exceptional product experiences. At Relay, we are a hybrid environment and we choose to collaborate in the office twice a week.

How you can make an impact in your first six months
  • Contribute to the planning, development, and launch of new initiatives
  • Frequently interview our customers 1-on-1 to deeply understand their needs and their pain points, using the learnings to identifying product opportunities
  • Foster strong collaboration among cross-functional teams including engineering, design, marketing, sales, and customer support.
  • Leverage data to inform product decisions. Establish clear success metrics and use them to guide product development to measure success.
  • Analyze product and business data to identify opportunities and prioritize features
  • Provide feedback on design and user experience, ensuring every product is a delightful experience for our users
  • Own a roadmap with your team of engineers to ensure we deliver successfully against goals. Help hold the team accountable to outcomes and ensure a high bar for product delivery.
  • Elevate the Product Management practice at Relay, building an inclusive and supportive team culture
You’ll hit the ground running if:
  • You have at least 4+ years of experience working as a Product Manager. We’re also open to speaking with hungry generalists (eg: consultants, ex-founders) who are eager to make an impact.
  • You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learnings.
  • You live in Toronto, the GTA, or are open to relocate. We work in the office two days a week to optimize for collaboration.
  • You’re a maker and a builder; show us things you've written, designed or ideally, built.
  • Your work experience shows a history of excellence and impact (not necessarily in product)
  • You’re excited by the idea of talking directly with customers and deeply understanding their problems to craft solutions
  • You care deeply about small businesses and their owners/operators
  • You communicate clearly and concisely, both visually and in writing. You have a strong ability to bring clarity in ambiguous or uncertain environments.
Nice to haves:
  • Experience turning data into insights using tools like Excel, SQL etc.
  • Familiarity with Figma or other design tools
  • Experience working in financial products & services
  • A deep understanding of small businesses and their owners/operators
  • You have a strong history of building products 0-to-1
If you join us, you will have:
  • The opportunity to help shape Relay’s Product Team from the ground up
  • Personal and professional growth. We care about getting better everyday and levelling up. Our goal is to make Relay a step-change career opportunity
  • An outstanding work environment that is passionate about getting stuff done, collaboration, learning and having fun
  • A fast-paced, collaborative, and rewarding team environment, where your perspectives and experiences matter
  • Leaders who support your growth and success through regular feedback and coaching
  • Comprehensive benefits that start from day one of employment and a health spending account (HSA), as well as a wellness spending account (WSA)
  • A competitive salary and meaningful equity
  • Considerable vacation; end of year holiday shutdown
  • Birthday perks, dog-friendly office days, team off-sites and virtual/in-person team bonding events, summer and monthly events…and more
  • Flexible work environment with catered lunches and a snack/beverage program

What’s Important to Us:

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your People Team contact, and we will work with you to meet your needs.

#J-18808-Ljbffr

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Senior Product Manager (Keele & Steeles, in office).As the Senior Product Manager, you will be at the forefront of developing and managing the portfolio of social sports and casino-like products. Your strategic vision and user-centric approach will play a pivotal...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Telescope Recruitment Full time

    Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a Senior Product Manager (Keele & Steeles, in office).As the Senior Product Manager, you will be at the forefront of developing and managing the portfolio of social sports and casino-like products. Your strategic vision and user-centric approach will play a pivotal...

  • Product Manager

    7 days ago

    Toronto, Canada Senior Discovery Tours Full time

    **JOB DESCRIPTION**: Senior Discovery Tours, the leader in fully escorted, all-inclusive group tours for the 55+ traveller is looking for a Product Manager to join our Toronto team (with some flexibility towards remote / work-from-home). This full-time position will involve daily interaction with suppliers, vendors and staff during regular business hours...

  • Senior Product Manager

    3 weeks ago

    Old Toronto, Canada Equifax, Inc. Full time

    Synopsis of the role As a Senior Product Manager at Equifax Canada, you will focus on the development and implementation of the strategic plan for a Cloud Native B2B Data and Insights business with close relationships to the market for awareness of market needs. The role is responsible for maximizing the growth opportunities within the Consumer Line of...

  • Senior Product Manager

    3 weeks ago

    Old Toronto, Canada Equifax, Inc. Full time

    Synopsis of the role As a Senior Product Manager at Equifax Canada, you will focus on the development and implementation of the strategic plan for a Cloud Native B2B Data and Insights business with close relationships to the market for awareness of market needs. The role is responsible for maximizing the growth opportunities within the Consumer Line of...

  • Senior Project Manager

    2 weeks ago

    Old Toronto, Canada Goodhue Senior Living Full time

    Provides project management on large-scale, complex, high profile and high-risk projects for Public Sector I&IT initiatives.Project management experience leading and planning complex, mission-critical projects or initiatives involving business transformation and design, development, and implementation of IT Health-related solutions.Working with business...

  • Senior Project Manager

    2 weeks ago

    Old Toronto, Canada Goodhue Senior Living Full time

    Provides project management on large-scale, complex, high profile and high-risk projects for Public Sector I&IT initiatives.Project management experience leading and planning complex, mission-critical projects or initiatives involving business transformation and design, development, and implementation of IT Health-related solutions.Working with business...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Sigmaways Inc Full time

    Our ideal candidate is someone who wants to combine their problem-solving and communication skills to deliver exceptional experiences for our customers.Responsibilities :Own the end-to-end customer onboarding experience. Gather requirements, and scope, configure systems, and run functional testing to get the client production ready.Create a positive customer...

  • Senior Product Manager

    3 days ago

    Old Toronto, Canada Sigmaways Inc Full time

    Our ideal candidate is someone who wants to combine their problem-solving and communication skills to deliver exceptional experiences for our customers. Responsibilities : Own the end-to-end customer onboarding experience. Gather requirements, and scope, configure systems, and run functional testing to get the client production ready. Create a positive...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Canada Sigmaways Inc Full time

    Our ideal candidate is someone who wants to combine their problem-solving and communication skills to deliver exceptional experiences for our customers.Responsibilities :Own the end-to-end customer onboarding experience. Gather requirements, and scope, configure systems, and run functional testing to get the client production ready.Create a positive customer...

  • Senior Product Manager

    4 weeks ago

    Old Toronto, Canada Sylogist Full time

    Position Overview We're looking for a Senior Product Manager to join our SylogistGov team! The successful candidate will have exceptional analytical and communication skills needed to interpret the needs of multiple stakeholders and find solutions addressing the business requirements. This individual should be passionate about driving innovation and...

  • Senior Product Manager

    4 weeks ago

    Old Toronto, Canada Sylogist Full time

    Position Overview We're looking for a Senior Product Manager to join our SylogistGov team! The successful candidate will have exceptional analytical and communication skills needed to interpret the needs of multiple stakeholders and find solutions addressing the business requirements. This individual should be passionate about driving innovation and...

  • Senior Product Manager

    3 days ago

    Old Toronto, Canada CrowdRiff Full time

    What’s CrowdRiff? Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions....

  • Senior Product Manager

    5 days ago

    Old Toronto, Canada CrowdRiff Full time

    What’s CrowdRiff?Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling...

  • Senior Product Manager

    5 days ago

    Old Toronto, Canada CrowdRiff Full time

    What’s CrowdRiff?Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling...

  • Senior Product Manager

    2 weeks ago

    Old Toronto, Ontario, Canada AltaML Inc. Full time

    We are excited to share an opportunity at Jurisage Group Inc, a venture company of AltaML, for the position of Senior Product Manager. Join us at Jurisage where we are dedicated to tackling the challenges that keep legal professionals awake at night. We are a rapidly growing startup developing a revolutionary platform that enables legal teams to collaborate...

  • Project Manager

    4 weeks ago

    Toronto, Canada Kinaxis (Product) Full time

    At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for...

  • Senior Product Manager

    3 days ago

    Old Toronto, Canada Clearbanc Full time

    Clearco is the leader of AI, data-driven eCommerce funding and has advanced over $2.5 billion in non-dilutive capital to over 10,000 businesses. Our revolutionary Invoice Funding product allows entrepreneurs to fund their expenses–including marketing and inventory–without giving up cash flow so they can plan for the future. As a Senior Product Manager,...

  • Senior Product Manager

    4 weeks ago

    Old Toronto, Canada Clearco Full time

    Clearco is the leader of AI, data-driven eCommerce funding and has advanced over $2.5 billion in non-dilutive capital to over 10,000 businesses. Our revolutionary Invoice Funding product allows entrepreneurs to fund their expenses–including marketing and inventory–without giving up cash flow so they can plan for the future. As a Senior Product Manager,...

  • Senior Product Manager

    4 weeks ago

    Old Toronto, Canada Clearco Full time

    Clearco is the leader of AI, data-driven eCommerce funding and has advanced over $2.5 billion in non-dilutive capital to over 10,000 businesses. Our revolutionary Invoice Funding product allows entrepreneurs to fund their expenses–including marketing and inventory–without giving up cash flow so they can plan for the future. As a Senior Product Manager,...