Manager, Systems Engineering, Production

Overview Join to apply for the Manager, Systems Engineering, Production role at Clio . Clio is a global leader transforming the legal experience for professionals and increasing access to justice. This role is available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be in the office minimum two days per week for Anchor Days. What your team does At Clio we strive to be both human and high performing. The Manager of Systems Engineering will collaborate across the engineering organization to empower product development with the right systems and services to unlock velocity, identify core efficiency or performance problems in our applications, and lead from the front to diagnose and solve production issues. What a day in the life might look like Defining the vision and supporting your team in designing and implementing the architecture to power new global capabilities for Clio's customers. Authoring, reviewing, and shipping infrastructure-as-code in Clio’s cloud environments. Enabling product teams to self-serve issues and reduce time-to-resolve for production issues through automation and observability tooling. Directly supervise, mentor, and collaborate with individual contributors, and build cross-functional relationships across the engineering organization. Partner with product development teams to ensure all products meet high standards for security, performance, reliability, availability and change velocity. Work with the recruiting/people team to recruit and hire top talent to support Clio’s growth plans for infrastructure and development teams. What you may have Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products. Competency in at least one software development language. Diverse knowledge to help your team solve complex technical problems. Ability to describe successful projects and lessons learned from failed projects. Experience hiring, coaching, developing, and retaining engineering talent; energized by both your own technical work and mentoring others. Strong opinions that are weakly held, with openness to feedback in a fast-changing environment. Ability to devise roadmaps while remaining adaptable to changing circumstances. Growth mindset toward process improvement and new technologies, especially AI. Bonus points if you have Exposure to MySQL, MongoDB, Elasticsearch, and/or Kafka Proficiency in AWS What you will find here Compensation is a key component of Clio’s Total Rewards Program. We offer fair and competitive pay practices and a culture that blends humanity with high performance. Competitive, equitable salary with comprehensive health benefits, dental, and vision insurance Hybrid work environment with local Clions in Vancouver, Calgary, Toronto, and Dublin expected in the office at least 2 days per week on Anchor Days Flexible time off policy, with an encouraged 20 days off per year $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program at 3, 5, 7, and 10 years The full salary range is CAD 172,000 to CAD 258,000. Salary bands may differ by location and currency. Benefits may differ by location. We aim to hire within the minimum to midpoint of the full salary range; internal candidates with sustained high performance may receive offers at higher bands. Final offer depends on experience and skillset, with separate regional bands. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility We are committed to diversity, equity and inclusion and strive to build an environment where all teams feel included, valued, and enabled to do their best work from anywhere. We encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; please inform us of any needs. Learn more about our culture at clio.com/careers Disclaimer: We only communicate with candidates through official @clio.com email addresses. Seniority level: Mid-Senior level Employment type: Full-time #J-18808-Ljbffr