Senior Business Partner, Mental Health and Addictions

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At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks' vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The MHA CoE has an exciting and unique opportunity to design and develop an improved system of care for mental health and addictions services in Ontario. Created through legislation in 2020, the MHA CoE will establish a system of improvement and management based on the successes and learnings from other provincial programs like cancer, renal, cardiac, and stroke.

The Senior Business Partner (SBP) for the MHA CoE you will work in a dynamic and face-paced environment and will be responsible for fostering, maintaining, and enhancing strong working relationships and strategic business partnerships with senior and executive levels of management at Ontario Health, MHA CoE Transfer Payment Agencies (TPA), and MHA providers and stakeholders. In alignment with the MHA CoE and OH mandate, you will help the MHA CoE and system achieve greater value from existing and planned health system investments through collaboration, partnership, and integration. In addition, the SBP will develop and ensure transparency, consistency and compliance across partnership policies and protocols, and will provide quality business relationship services within a corporate framework while managing various partnerships, agreements, projects, programs, and initiatives.

Here is what you will be doing:

• Partner with system leaders as coach, advisor, consultant, facilitator, and project manager

• Is a trusted advisor on MHA system and stakeholder issues

• Leads complex change and transformation programs

• Brokers business solutions and strategic partnership to meet the needs of the MHA CoE and MHA stakeholders

• Deeply understands and can communicate the specific business needs (e.g. data, performance measurement, capacity planning, communications, stakeholder engagement) of the MHA CoE to propose and drive new initiatives and partnerships that align with those business needs

• Anticipate business challenges and proactively plans to design and support change

• Able to understand organizational priorities, along with population need and system capacity, to conceive and enable partnerships with OH business units and others that will deliver sustainable successful solutions

• Understand business strategy and provide consultative support to drive key priorities (assess, present findings/solutions, test, iterate and measure)

• Partner with key Stakeholders and leaders to communicate and drive programs across stakeholder groups.

• Able to communicate and enable critical MHA CoE program components, such as performance management, engagement, and organizational development, with managers and leaders across OH and MHA system.

• Champion and monitor diversity and inclusion within partners and leaders

• Lead in the development and implementation of strategic and operational plans for the MHA CoE and system

• Transform business needs into workforce planning requirements

• Drive the talent agenda by developing and executing talent management and diversity strategies

• Analyze trends and issues for the CoE and partners; effectively use information to provide recommendations on how to continuously improve quality and value

• Lead business leaders through change management initiatives

Here is what you will need to be successful:

Education and Experience

• Completion of a master's degree, major in business administration, health administration, health informatics, information technology, or recognized equivalent

• 8-10 years of overall work experience developing, implementing, and evaluating provincial policy and partnerships aimed at improving clinical care and outcomes and/or health system design, planning, and performance

• Knowledge and successful experience consulting with, supporting and influencing senior and executive leadership

• Experience in managing large/complex operations and projects, and overseeing day-to-day operational activities

• Experience in engaging and soliciting support from key stakeholders in the delivery of operational/program activities

• An understanding of how the overall Ontario Health strategy and direction impacts the various operational areas an asset

• Strong business acumen; clinical experience is an asset

Knowledge and Skills

• Ability to exercise sound judgment in decision-making and influence stakeholders to achieve desired outcomes

• Demonstrated ability to strategically manage conflicting priorities and points of view and demonstrate the HR value proposition to all levels of staff

• An energetic demeanor: entrepreneurial spirit and a passion for developing innovative solutions to solve complex organizational challenges

• Can leverage quantitative and qualitative data to enable informed decision making

• Attention to detail, bigger picture thinking and proactive identification and resolution to complex issues

• An ability to exercise sound judgment and make decisions; bring issues to resolution

• Well-developed consultative, coaching and negotiation skills

• Lead the business conversation, excellent communication and presentation skills

• Excellent stakeholder management and effective at dealing with resistance.

• Able to operate on a tactical and strategic level.

• Relationship builder with strong coaching, facilitation, and negotiation skill

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Location:

Toronto, Ontario (currently hybrid; subject to change)

Employment Type:

Contract Length:

Salary Band:

External Application Deadline Date:

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email and a member of the team will connect with you within 48 hours.