IT - Digital Product Designer - Expert
3 weeks ago
Job Details Industry: Banking / FinancialJob Title: Content DesignerDuration: 12+ MonthsLocation: Toronto, ON, Canada Job Description Content Designer (Digital Product Designer – Expert) for a Commercial/Business Banking transformation program, focused on designing clear, technically accurate content within a complex, highly regulated B2B payments and banking portal for commercial clients. Roles & Responsibilities Design and maintain content across core business banking journeys, with emphasis on multiple payment methods and payment/payee management within a new commercial banking portal. Translate complex banking and payments concepts into clear, concise copy and information hierarchies that support user comprehension and task completion. Collaborate closely with interaction designers, visual designers, researchers, product owners, business, and technology partners as part of cross‑functional product squads. Facilitate and contribute to design critiques, providing content‑focused recommendations that ensure consistency, inclusivity, and clarity across overlapping features. Participate in ideation sessions and other collaborative design activities, contributing content and product‑thinking expertise. Create and manage short‑form UI content (labels, messages, in‑product help) with occasional medium/long‑form artifacts such as user guides and documentation. Use tools such as Confluence, Jira, and Figma (plus Mural, PowerPoint/Keynote) to document, track, and visualize content work and flows. Ensure content respects legal, regulatory, and compliance constraints inherent to financial services and business banking. Must Have 7–10+ years overall professional experience, with expert‑level capability in content design, technical writing, or product‑focused writing (not marketing/SEO). Proven experience writing about complex, regulated products or systems (e.g., financial services, B2B, enterprise platforms) for professional users rather than general consumers. Strong information design and hierarchy skills, with emphasis on in‑product content rather than marketing/sales copy. Ability to quickly absorb complex business and regulatory requirements in a highly regulated banking environment. Exceptional stakeholder management, relationship‑building, communication, and presentation skills; comfortable engaging senior partners. High level of independence and self‑direction, with strong organization skills and attention to detail, able to manage multiple priorities with minimal oversight. Comfort working in ambiguous problem spaces and bringing structure and clarity to them. Nice to Have Experience in financial institutions, especially business/commercial banking or complex B2B products. Experience with Figma for flows and mockups and with journey maps/storyboards to tell experience narratives. Broader product design exposure or experience embedded in digital product teams. Familiarity with Confluence, Jira, Mural, and common presentation tools (PowerPoint/Keynote). Knowledge of accessibility and inclusive design practices for digital products. EEO: “Mindlance is an equal‑opportunity employer. We are committed to inclusive, equitable, barrier‑free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.” #J-18808-Ljbffr
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Product Designer, Digital Health
7 days ago
Toronto, Canada Loblaw Digital Full timeProduct Designer, Digital Health Company: Loblaw Digital About the role As a Product Designer for Digital Health, you will play a crucial role in transforming how Canadians access and manage their health. You will partner with Product Managers, Engineers, and fellow designers to create innovative solutions that enhance user experiences within our digital...
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Product Designer
5 days ago
Toronto, Canada Karbon Digital Full timeRole Responsibilities Collaborate with cross-functional teams, including product managers, engineers, and data scientists, to conceptualize and design intuitive software interfaces. Conduct user research to understand customer needs, pain points, and preferences. Create wireframes, prototypes, and user flows that align with business goals and technical...
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Product Designer
5 days ago
Toronto, Canada Karbon Digital Full timeRole Responsibilities Collaborate with cross-functional teams, including product managers, engineers, and data scientists, to conceptualize and design intuitive software interfaces. Conduct user research to understand customer needs, pain points, and preferences. Create wireframes, prototypes, and user flows that align with business goals and technical...
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IT - Digital Product Designer - Proficient
2 weeks ago
Toronto, Canada Mindlance Full timeJob Details: Industry: Banking/ Financial Job Title: Interaction / Visual Designer Duration: 12+ Months Location: Hybrid – Toronto, ON, Canada Job Description: The Interaction / Visual Designer will support a Digital Design team within a large Personal Banking organization, working on high-visibility, public-facing digital experiences. This role focuses on...
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IT - Digital Product Designer - Proficient
2 weeks ago
Toronto, Canada Mindlance Full timeJob Details: Industry: Banking/ Financial Job Title: Interaction / Visual Designer Duration: 12+ Months Location: Hybrid – Toronto, ON, Canada Job Description: The Interaction / Visual Designer will support a Digital Design team within a large Personal Banking organization, working on high-visibility, public-facing digital experiences. This role focuses on...
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Digital Product Designer
3 weeks ago
Toronto, Canada Aquent Full timeJoin to apply for the Digital Product Designer ) role at Aquent This range is provided by Aquent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$45.00/hr - CA$50.00/hr At Aquent, we’re partnering with a leading organization dedicated to pioneering exceptional digital experiences...
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Digital Product Designer
2 weeks ago
Toronto, Canada Aquent Full timeThis range is provided by Aquent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range CA$70.00/hr - CA$75.00/hr Aquent is partnering with a leading financial institution that is setting the standard for exceptional digital experiences. This organization is committed to transforming its...
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Senior Product Designer
2 weeks ago
Toronto, Canada Loblaw Digital Full timeOverview Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of...
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Digital Product Manager
6 days ago
Toronto, Canada BMO Financial Group Full time250 Yonge Street Toronto Ontario,M5B 2L7 **Role Mandate**: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers....
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Senior Product Manager
2 weeks ago
Toronto, Canada Compass Digital Full timeWe are looking for a Senior Product Manager to lead the mobile and web ordering solution team. We are a team of high performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts we are focused on building a diverse set of products and solutions for our consumers. Our products include customer mobile apps,...