Senior Product Manager

2 weeks ago


Toronto, Canada Compass Digital Full time

We are looking for a Senior Product Manager to lead the mobile and web ordering solution team. We are a team of high performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts we are focused on building a diverse set of products and solutions for our consumers. Our products include customer mobile apps, operator configuration tools, third party integrations and order fulfillment technology. We also invest in emerging technology like AI, IoT and frictionless retail. Here we work with the “art of the possible” ideas, where we explore and develop the future of hospitality and technology. Responsibilities:Own the vision, strategy, planning, execution and launch of the ordering solution product areas.Advocate for our users -- working across our sectors and stakeholders to deeply understand the business questions they’re trying to answer.Work collaboratively with data science, design, engineering (BE, FE and data), user research, human insights, marketing and business partners to deliver impact.Serve as the product leader for the product area: roadmapping, prioritizing feature backlog, tracking and reporting KPIs and business metrics.Communicate new product releases to internal and external stakeholders. Think you have what it takes to be our Senior Product Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:You see Product as a support function - one that brings the right people and right problems to the table to drive strong business resultsYou are a devoted student of Product best practices, and are always looking for opportunities to improve how we do thingsOwnership, responsibility and self-motivation are baked into your DNABusiness value is more than just a buzz word to you - you know that this is how you ensure you’re on the right track Track record of using qualitative and quantitative data to prioritize and drive decision-makingYou thrive in collaborative and high energy environmentsYou know that trust is imperative and actively build it through accountability, integrity and respect for people’s ideas and timeMinimum of 5 years working in Product ManagementExperience building or working with Engineering and Design teamsExperience working with a wide variety of stakeholders, including executive team membersWe are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions. Position Details:Position Title: Senior Product ManagerSalary: 115,000.00 - 155,000.00Employment Type: Full Time, Permanent Hybrid: 3 Days in Office - Toronto/ Mississauga In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.



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