Bilingual (FR/ENG) Advisor Service Center and Operations Representatives

7 days ago

toronto, Canada Dean Group Full time

Industry: Financial Services

Title: 26 Bilingual ( FR/ENG ) Advisor Service Center and Operations Representatives

Type of Roles: Permanent and 9-Month Contracts to Permanent

Location: Montreal OR Toronto. Hybrid Work Model 1 Day per Week in the Office


Bilingual (FR/EN) New Grads Are Welcome Be part of an elite team that leverages their strong communication, relationship management, and problem-solving skills to deliver exceptional service. In this role, your work will directly impact our advisors’ ability to support their clients in their financial planning/investment goals. This leading investment firm is adding 26 additional Bilingual ( French/English) career-minded individuals who bring experience in a client service/administration role and really want to learn and excel in a career within financial services. These roles are due to internal movement


What You Will Do:

Processing Team

  • Account administration and trade execution of all financial and non-financial transactions on our client’s various mutual fund retail account types.
  • Contact internal and external clients to ensure timely resolution of not in good order transactions.


Advisor Service Centre Team

  • Provide exceptional customer service experience to investment advisors, their support teams and investors in our inbound contact centre.
  • Work directly with advisors and investors to provide them with the support they need to educate and plan their short-term and long-term investment strategies.


What We Are Looking For

  • College Diploma or University degree required (Recent graduates are encouraged to apply)
  • Bilingualism in French and English (verbal and written) is a MUST


Who you are

  • Passion for delivering an exceptional client experience
  • Strong desire to learn and grow
  • Thrive in a workplace culture that promotes collaboration, diversity, and belonging
  • Flexible and adaptable
  • Analytical and critical thinking skills to solve client problems
  • Embrace new technologies
  • Strong written and verbal communication skills
  • Detail oriented



If this opportunity interests you.... please email Hayaa Yamunarasan at

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