Senior Manager, Quality Management and Emergency Preparedness

Senior Manager, Quality Management and Emergency Preparedness Join to apply for the Senior Manager, Quality Management and Emergency Preparedness role at The Hospital for Sick Children About the Organization Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading‑edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice. When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World. Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare. Key Responsibilities Collaborates with the Director of Quality and Safety, Infection Prevention and Control, and Emergency Preparedness (Director QSIE) and the Chief Quality Officer to define both annual and long‑term departmental objectives, as well as to establish performance metrics and targets. Assumes responsibility for the daily operations of the Quality Management department. Oversees SickKids' Emergency Preparedness program, ensuring alignment with regional standards, industry best practices, and simulation and education initiatives. Provides on‑call support for Emergency Preparedness one week per month. Coordinates the development of SickKids' annual Quality Improvement Plan (QIP), engaging relevant internal and external stakeholders and ensuring consistency with Ontario Health requirements. Partners with stakeholders to develop, analyze, and maintain the Hospital Quality Scorecard, ensuring an annual review cycle in line with other performance measurement processes and tools. Supervises and facilitates the central programming and evaluation of Quality Improvement Projects in collaboration with QIS’s. Facilitates professional development opportunities for members of the Quality Management department and other hospital quality improvement specialists, aligning offerings with core competencies and strategic priorities. Leads and supports selected strategic quality improvement initiatives that arise from hospital quality and safety committees and processes, including the Quality Management Council, Hospital Morbidity and Mortality Committee, and Serious Safety Event Committee. Leads and supports strategic priorities within SickKids' Caring Safely program, including processes related to Serious Safety Event review, prevention of Hospital Acquired Conditions, Good Catch and Safety Coach programs, and strategies for Caring Safely education. Works with the Director of QSIE and the Chief Quality Officer to develop and uphold quality education, job competencies, and support systems for key quality positions throughout SickKids, including both centralized and decentralized roles. Desired Qualifications Results‑driven professional with outstanding organizational, analytical, and project management and team building abilities. 3–5 years’ experience in a quality improvement role in a healthcare setting. 3–5 years’ experience in project management and facilitating change management initiatives both locally and hospital wide. Skilled in effectively communicating, collaborating, and engaging both individuals and groups across diverse internal and external partners. Proven proficiency in quality improvement methodologies, analysis and tools, with effective implementation in healthcare settings. Strong communication and teamwork skills and a dedication to fostering psychological safety. Demonstrated expertise in data management principles and systems. Highly proficient with Microsoft 365 applications, including:Outlook Excel SharePoint Teams Forms Power BI PowerPoint OneDrive Visio Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives. Education and Experience A minimum of 5 years of direct care clinical professional experience in a healthcare setting is required. Undergraduate degree in a healthcare related discipline is required. Graduate degree in a healthcare leadership/management, quality improvement/patient safety, or education is required. Evidence of continuing education in all or some of quality improvement, patient safety, process improvement, IMS/EP is required. Employment Details Permanent full‑time 35 hours per week/On‑call Hybrid working model Additional Information SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion. Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application. #J-18808-Ljbffr