Business Process Consultant

2 weeks ago

Toronto, Canada IFG - International Financial Group Full time

Process Consultant – Enterprise Digital & AI Enablement Location: Toronto, Ontario, Canada Salary: CA$75.00 - CA$90.00 Job Type: Contract Seniority Level: Mid-Senior level Industries: Banking and Financial Services The Process Consultant will support Enterprise Digital & AI Enablement by leading process improvement initiatives to enhance operational efficiency, customer experience, and frontline delivery. The role involves working on multiple projects with cross‑functional teams, mapping current and future state processes, analyzing data, and recommending process optimizations. This role is hybrid and requires 2 days a week in office. Key Responsibilities Identify and assess opportunities for operational and business process improvement Develop current and future state process maps using tools like Visio and FigJam Facilitate stakeholder collaboration sessions and brainstorming meetings Conduct data analysis to support insights and decision‑making Lead or support short to medium‑term initiatives (60‑120 days) focused on best practice implementation Contribute to broader business improvement projects and represent process expertise Must‑Have Qualifications 3+ years of process engineering experience using Lean/Six Sigma methodologies 3+ years’ experience with Microsoft Visio and O365 Suite 2+ years’ experience with FigJam or Mural Strong process mapping and design skills Proven ability to analyze and resolve process or operational issues Nice to Have Financial institution or banking experience (e.g., call centres, back office, branch ops) Knowledge of change management practices Soft Skills: Excellent communication and stakeholder management skills Strong independent contributor with collaborative mindset Effective decision‑making and relationship‑building skills Proven ability to navigate and enhance complex business processes If you are qualified and interested in this position, please send your resume to Fouzan Shaik at . #J-18808-Ljbffr

  • Business Process Consultant

    3 weeks ago

    Toronto, Canada Intelliswift - An LTTS Company Full time

    Business Process Consultant Location: Toronto, ON (Hybrid – 3 days/week onsite) Duration: 6 months Contract Type: T4 only Pay Rate: $58.62/Hour Responsibilities Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state. Design business processes...

  • Business Process Consultant

    3 weeks ago

    Toronto, Canada Intelliswift - An LTTS Company Full time

    Business Process Consultant Location: Toronto, ON (Hybrid – 3 days/week onsite) Duration: 6 months Contract Type: T4 only Pay Rate: $58.62/Hour Responsibilities Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state. Design business processes...

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    1 day ago

    Toronto, Canada Intelliswift Software, Inc. Full time

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    1 week ago

    Toronto, Canada St. Michael's Hospital Full time

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    7 days ago

    Toronto, Canada Wunderman Thompson MAP Full time

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    2 days ago

    Toronto, Ontario, Canada Intelliswift - An LTTS Company Full time

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    2 weeks ago

    Toronto, Canada IFG - International Financial Group Full time

    Process Consultant – Enterprise Digital & AI Enablement Location: Toronto, Ontario, Canada Salary: CA$75.00 - CA$90.00 Job Type: Contract Seniority Level: Mid-Senior level Industries: Banking and Financial Services The Process Consultant will support Enterprise Digital & AI Enablement by leading process improvement initiatives to enhance operational...

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    4 days ago

    Toronto, Canada Zurich Insurance Full time

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    Toronto, Canada DXC Technology Inc. Full time

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