Network Performance
3 weeks ago
Title: Network Performance / Capacity Management Specialist
Duration: 1 year
Extension possible: yes
Conversion Possible: yes
Schedule: shift work – 9 am - 5 pm
Rotation Schedule: On-call rotation (7 people in rotation) Once every 6 weeks.****
Work Location (Remote, Hybrid or Both?): Hybrid- 2 to 3 days onsite (could change)- 4720 Tahoe Boulevard- Mississauga
CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: CCNP or CCIE preferred
Years of experience: 7 plus year
Wide knowledge on network platforms – load balance, firewalls, mix of network technology platforms.
Troubleshooting role- troubleshoot network, network issues
This position is a highly technical hand-on keyboard role supporting various network platforms for availability, latency and incidents, while being engaged on operational readiness tasks. The position will be accountable to play a lead/advisor role, reporting directly to the Manager of the pod, while still being available and accountable to participate in day-to-day operational work like troubleshooting and fixing network issues across all platforms. This includes nightly/weekend on-call rotation as and when needed.
MUST HAVE:
1.) Expert in network troubleshooting/ advance complex network
2.) Deep and wide on different network platform (load balance, wireless, firewalls, switching)
3.) Ability to network traces and find route cause
NICE TO HAVE
1.) Process knowledge, ITL Certification.
2.) Large banking/ FI exp.
As a strong technical leader with hands-on-keyboard skills, the ideal candidate in this role will possess the following skills and traits:
TR Position Key Job responsibilities:
• Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
• Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
• Be dependable, innovative, accountable, passionate, transparent, and collaborative
• Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
The right candidate for this role would be:
• An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but have the uncanny ability to quickly identify the problem and propose a solution to remediate
• Would be deep and wide in the platforms we desire and have tooling and script writing abilities
• Adept at analyzing network traces to find the root cause promptly
Experience
• - At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
• - Minimum 8+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
• - Experience supporting a large and complex network environment
• -Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
• - Flexible with on call & rotation and shift timing
• - Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
NICE TO HAVE:
VOIP related skills and experience
ITIL certification
Operations work environment experience (including: break fix, new applications, incident and change management, etc)
Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
Large Banking/Financial Industry experience would be a good to have.
SKILLS:
Experience in network and security management, configuration and testing.
Knowledge of networking support technologies such as checkpoint, PIX and Proxy.
Knowledge of operation systems such as UNIX/AIX etc.
Knowledge of routers, switches and LAN protocols (TCP/IP, ISDN etc
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