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Account Manager

3 hours ago

Montreal administrative region, Canada Kimoby Full time

Who we are Kimoby is a fast-growing SaaS company serving the automotive industry with solutions that simplify communication, payments, and operations. We are expanding across Canada and the U.S., helping automotive service departments transform how they engage with their customers. We also have been recognized as a Great Place to Work® since 2021, thanks to our amazing team What You’ll Do As an Account Manager at Kimoby, you are responsible for the retention and the expansion of your portfolio, with the objective of driving long‑term, sustainable growth. Your role is structured around two key areas of responsibility: Account Retention Own account retention by building and maintaining strong relationships with key decision‑makers. Conduct a minimum of two business review meetings per year with each assigned dealership. Deliver strategic, data‑driven recommendations that enable customers to maximize value and strengthen their market position. Provide day‑to‑day support by sharing practical guidance to help customers fully leverage the Kimoby platform. Inside Sales Identify and develop expansion opportunities within existing accounts. Manage the full sales cycle for new products, from identifying opportunities and conducting product demos to closing deals. Drive revenue growth and product adoption through solution‑based selling. Maintain an accurate and up‑to‑date sales pipeline in HubSpot CRM. What We’re Looking For A natural ability to connect with people and quickly build trust. Fluent in English, French is a plus. 1‑3 years' experience in account management or similar customer‑facing role. Strategic thinking: you understand business issues and know how to guide customers toward the best options. Persuasive: you’re effective at selling and negotiating. Valid driver's license and willingness to travel several times a year. Tech‑savvy: comfortable with different softwares and able to learn new tools (knowledge of HubSpot is an asset). Why You’ll Love It Here A tangible impact: Your work will have a real impact on the lives of our customers and the growth of the company. A close‑knit team: Here, we celebrate successes together, learn from our mistakes and constantly help each other out. Benefits that really count: Group insurance from day 1, including telemedicine and access to private clinics (in Quebec only). Real schedule flexibility and remote work for a better work/life balance. 3 weeks of vacation and paid time off between Christmas and New Year. 4 sick and mental health days. RRSP including employer contributions (2% after 6 months, 5% after 4 years). One‑month sabbatical every 4 years. Learning‑rich environment: You’re part of a workplace where curiosity, initiative, and collaboration are encouraged every day. Ready to join us and make a significant impact in the auto dealership industry? Apply now and let’s drive customer success together *Hybrid role in Quebec City or remote anywhere else in Canada. Gestionnaire de comptes Qui on est Kimoby est une entreprise SaaS en pleine croissance qui accompagne l’industrie automobile avec des solutions qui simplifient la communication, les paiements et les opérations. Nous sommes en pleine expansion à travers le Canada et les États‑Unis, aidant les départements de service automobile à transformer la façon dont ils interagissent avec leurs clients. Depuis 2021, nous sommes également certifiés Great Place to Work® , une reconnaissance rendue possible grâce à notre équipe exceptionnelle Ce à quoi tu peux t’attendre dans ce rôle En tant que gestionnaire de comptes chez Kimoby, tu seras responsable de la rétention et de la croissance de ton portefeuille clients, avec pour objectif de générer une croissance durable à long terme. Ton rôle s’articule donc autour de deux grands axes : Rétention de comptes Assurer la rétention des comptes en bâtissant et en maintenant des relations solides avec les principaux décideurs. Tenir au minimum deux rencontres de revue d’affaires par année avec chacun des concessionnaires assignés. Formuler des recommandations stratégiques et basées sur les données afin d’aider les clients à maximiser la valeur de la plateforme et à renforcer leur position sur le marché. Offrir un soutien au quotidien en partageant des conseils pratiques pour permettre aux clients de tirer pleinement profit de Kimoby. Ventes internes Identifier et développer des opportunités d’expansion au sein des comptes existants. Gérer le cycle de vente complet pour les nouveaux produits, de l’identification des opportunités et des démos jusqu’à la conclusion des ventes. Stimuler la croissance des revenus et l’adoption des produits grâce à une approche de vente axée sur les solutions. Maintenir un pipeline de ventes précis et à jour dans le CRM HubSpot. Ce qui fait de toi notre futur(e) collègue Aisance relationnelle : tu as une capacité naturelle à créer des liens et à instaurer rapidement un climat de confiance. Bilingue : tu es à l’aise en anglais; autant à l’oral qu’à l’écrit. Non‑négociable 1 à 3 ans d’expérience en gestion de comptes ou dans un rôle similaire en contact direct avec la clientèle. Pensée stratégique : vous comprenez les enjeux d’affaires et savez guider les clients vers les meilleures options. Persuasion : vous êtes efficace en vente et en négociation. Permis de conduire valide et disponibilité pour voyager quelques fois par année. À l’aise avec la technologie : vous êtes confortable avec différents logiciels et capable d’apprendre rapidement de nouveaux outils (la connaissance de HubSpot est un atout). Pourquoi choisir Kimoby Un impact concret : votre travail aura un impact réel sur la réussite de nos clients et sur la croissance de l’entreprise. Une équipe soudée : nous célébrons nos succès ensemble, apprenons de nos erreurs et nous soutenons mutuellement. Des avantages qui comptent vraiment : Assurance collective dès le jour 1, incluant la télémédecine et l’accès à des cliniques privées (au Québec seulement). Flexibilité d’horaire et possibilité de télétravail pour un meilleur équilibre travail‑vie personnelle. 3 semaines de vacances et congés payés entre Noël et le Jour de l’An. 4 journées de congé pour maladie et santé mentale. Régime de retraite (REER) avec cotisation de l’employeur (2 % après 6 mois, 5 % après 4 ans). Congé sabbatique d’un mois tous les 4 ans. Un environnement propice à l’apprentissage : curiosité, initiative et collaboration sont encouragées au quotidien. Prêt·e à te joindre à nous et à avoir un impact concret dans l’industrie automobile? Postule dès maintenant et contribuons ensemble au succès de nos clients *Rôle hybride dans la ville de Québec ou à distance ailleurs au Canada. #J-18808-Ljbffr