Store Manager LensCrafters

Store Manager LensCrafters Requisition ID: Store #: LensCrafters Position: Full‑time Pay Range: 97,858.86 Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life and learning from the best makes us all better. General Function The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. Major Duties & Responsibilities Ensure the LensCrafters team provides unsurpassed Customer Service Provide training and coaching to the team leveraging Company provided programs Analyze reporting to create and implement action plans to improve store KPIs, including NPS – Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others Attract and hire a highly engaged team to ensure the store has the right people in the right place at the right time Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment Basic Qualifications High School graduate or equivalent 4+ years management/supervisory experience Comprehensive knowledge from operations, processes and business implications Strong influencing and negotiating skills Team building and management skills Knowledge of current optical theory and merchandise Strong communicator and listener Strong basic math skills (addition, subtraction, multiplication, division) Sales skills Familiarity with cash register, computers and calculators Ability to manage time under aggressive deadlines Preferred Qualifications College degree or equivalent State licensure (if applicable) and/or ABO Certification in non‑licensed states LensCrafters Final Inspector Certification LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Knowledge of current store merchandise High level of business acumen to include detailed knowledge of LC Dashboard EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr