Business Analyst

Business Analyst (Salesforce finance process automation workflow) Join to apply for the Business Analyst (Salesforce finance process automation workflow) role at Toronto Metropolitan University Posted on October 29, 2025. Application close date: December 9, 2025. About the Future Skills Centre The Future Skills Centre–-Centre des Compétences futures (FSC-CCF)–-is a forward‑thinking centre for research and collaboration dedicated to driving innovation in skills development so that everyone in Canada can be prepared for the future of work. We partner with policymakers, researchers, practitioners, employers and labor, and post‑secondary institutions to solve pressing labour market challenges and ensure that everyone can benefit from relevant lifelong learning opportunities.We are founded by a consortium whose members are Toronto Metropolitan University, Blueprint, and The Conference Board of Canada, and are funded by the Government of Canada’s Future Skills Program.The Centre’s work focuses on solutions to help address the needs of equity‑deserving groups, particularly those who are underserved, including women, youth, Indigenous people, newcomers, racialised people, people with disabilities, veterans, and people from rural, remote and northern communities. Opportunity Are you driven by data, insight, and impact? At the Future Skills Centre (FSC) , we’re shaping Canada’s future of work. We’re looking for a Business Analyst who can turn numbers into narratives and processes into progress. In this role, you’ll analyze and optimize FSC’s operational and financial processes, ensuring decisions are grounded in accuracy, transparency, and insight. You’ll take the lead on reviewing project budgets and audit statements, conducting rigorous financial analyses, and validating data to support strategic decision‑making. You will also play a central role in maintaining and improving FSC’s operational systems, including tools such as Airtable, Salesforce, Zapier, and Cognito Forms—developing and refining forms, dashboards, and automations that improve workflow efficiency and data reliability. In addition, you’ll support the creation of standard operating procedures (SOPs) and deliver training to internal teams to ensure consistent use of systems, promote data accuracy and strengthen overall process alignment across the organization. As a trusted advisor, you’ll guide internal teams and external partners in managing project budgets and interpreting complex financial information. You will conduct data quality reviews, strengthen data integrations, and support KPI and performance reporting to ensure that FSC’s key metrics and dashboards accurately reflect program outcomes. This role also contributes to supporting data accuracy, and reinforcing connections between operational, financial, and reporting systems. Through these efforts, the Business Analyst will help build a stronger, more integrated foundation for data‑driven decision‑making across FSC. Qualifications Completion of a post‑secondary degree in Information Systems, Finance, Business Management, Engineering or a related field. A minimum of four (4) years in a similar capacity. Experience maintaining and optimizing digital systems (e.g. Airtable, Salesforce, Zapier, or equivalent workflow automation tools). Experience with business process improvement initiatives. Experience in data quality management, systems integration and KPI or performance reporting. Experience in budgeting, performing variance analysis, and reporting. Experience with fund/project accounting. Knowledge of continuous improvement methodologies, accounting and auditing for not‑for‑profit organizations. Knowledge of various software applications to track and analyze business processes and financial e.g. Google Suite, Excel, CRM, Project Management, database management, and data infrastructure. Strong communication skills and a strong client/stakeholder‑centered approach when advising internal and external stakeholders on financial and budget matters. Strong quantitative and analytical skills to prepare year‑end working papers and analyze complex annual statements and business process information. Equivalent experience or a combination of equivalent experience and education may be accepted in place of education. Additional Application Information Equivalent experience or a combination of equivalent experience and education may be accepted in place of education. Applicants who do not meet all of the posted qualifications may, upon the University’s sole discretion, be considered to fill a vacancy on an underfill basis. As part of the selection process, candidates may be required to complete an occupational assessment. Applications will only be accepted online through Toronto Metropolitan University’s career site. We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier‑free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential. Additional Information (OPSEU) Position Number(s): Reports To: Manager of Information SystemsDepartment: Future Skills Centre—Office of Vice President, Research & InnovationEmployee Group: OPSEUVacancy Type: Term (this is a newly created position)Work Location: Hybrid (based on operational requirements)Start Date: ASAPEnd Date: December 31, 2026Hours of Work: 36.25Grade: 12Salary Scale: $78,272.15 - $99,152.84Hiring Salary Range: $78,272.15 - $85,530.11TA Specialist: Claudiu Equity & Inclusion Statement TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity‑deserving groups that have been historically disadvantaged and marginalised, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialised people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity‑deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada. #J-18808-Ljbffr