Social Services Coordinator

Dundurn Place Care Centre
Hamilton, ON L8R3L8, CAN

Description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter™.” We are seeking a candidate thatshares our values - a person who has a passion to make a difference, who has a strong moralcompass and who has a commitment to teamwork. The ideal candidate is a warm and lovingperson who makes meaningful connections with those they are caring for.

Social Service Coordinator reports to the Executive Director and is responsible for providing orientation, informal education, support and counselling to residents, families, andfriends to promote a sense of comfort and well-being, as well as overall empowerment among individuals. Intervenes as needed in interactions between individuals, families, staff, groupcommunities and their environment.

Wage Rate:

The starting annual salary is $55,000.

Vacancy:

This is an existing vacancy.

Responsibilities:

• Develop, implement and evaluate Social Service Programs
• Provide support to department managers in staff intervention when needed.
• Facilitate support groups for families and/or residents.
• Bereavement counselling for residents/families/staff as needed.
• Coordinate Family Council meetings.
• Act as the Home Resident Placement Coordinator
• Participate in tours of the Home with potential applicants and/or their representatives.
• Maintain a wait list in conjunction with Ontario Health at Home.
• Maintain communication with placement agencies, applicants/representatives, to ensureexchange of information to ensure occupancy remains above LHIN specific occupancytarget.
• Outreach services by maintaining contact and relationships with hospital social workers anddischarge planners, community agencies, physician offices, social workers in nursing homesand retirement homes in area or region and any other agency that would be a source ofreferral for new residents.
• Required to understand the nature and meaning of quality indicators
• Participates in the improvement of the indicators and achieve satisfactory results.
• Participates in: Recruitment, Orientation, Retention, Labour Management and PerformanceManagement
• Monthly review and quarterly trending and analysis of resident satisfaction questionnaireswith developed and implemented action plans. Semi-annual analysis with action plan toExecutive Director
• Other duties as assigned and or indicated in Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• Diploma in social services, gerontology, or a degree in Social Work.
• Registered under the Social Work and Social Services Work Act and holds a current general certificate of registration.
• Or must have held a Social Worker or Social Services Worker position at a different Long Term Care Home without meeting the updated qualifications set out in the Regulation, on the condition that the person has had three (3) years full-time experience in the position during the five (5) years immediately before being hired at the different Long-Term Care Home or the equivalent part-time experience in the position during the seven (7) years immediately before being hired at the different Long-Term Care Home.
• Previous experience in a geriatric social-related field is an asset.
• Well-developed interpersonal skills and demonstrated ability to interact efficiently andcourteously with residents, the public, employees, and volunteers.
• Excellent written and verbal communication skills.
• Good organizational skills.
• Knowledge of RAI-MDS – AIS certified, if not must be completed successfully within one(1) year of being hired.
• Demonstrate the professional practice values of the social worker: respect for the dignity ofevery individual; belief in the ability of every individual to evolve and develop; recognitionof the necessity to perceive and understand the individual as an element of interdependentsystems which may be subject to change; respect for the rights of individuals, groups andcommunities; respect for the principles of individual autonomy and self-determination;recognition of the right of any endangered individual to receive assistance and protectionwhen needed.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing howto turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (includinga Criminal Background Check) or be willing to obtai