Personal Account Manager

Currently, Youngs Insurance Brokers has rewarding career opportunities for the position ofPersonal Account Managerat our Niagara Falls location. Locations: Niagara FallsDeadline: February 16, 2026Expected Start Date: February 23, 2026Department: Commercial LinesTitle: Personal Account ManagerPosition Type: Full-time Youngs Insurance Brokersis hiring a Personal Account Manager located in the Niagara Falls office. This full-time position oversees customer service and policy retention for existing client accounts within an established portfolio. If you are a client-driven individual with an RIBO licence, our growing team wants you Join Youngs Insurance and continue to develop your professional career in a growing industry with countless opportunities. As a licensed insurance broker, the Personal Account Manager offers best-in-class customer service. You will collaborate closely with customers to identify their coverage needs and find the best insurance solution to suit their budget. The ideal candidate will be able to educate clients, offer advice, and make recommendations on insurance products, ensuring that professional services are delivered effectively and efficiently. At Youngs Insurance Brokers, we pride ourselves on being a great place to work, offering a supportive atmosphere and opportunities for professional growth. Why Join Youngs Insurance Brokers? A positive, team-focused workplace Casual dress environment RRSP matching program Education Assistance Program Over 100 years of trusted service in the insurance industry Complimentary day off on your birthday On-site parking Over 100 years of trusted service in the insurance industry Responsibilities Maintaining a strong relationship with clients. Complete new quotes and ensure the best product and pricing options are offered. Review renewal policies to ensure the best coverage and savings opportunities are identified. Explore, upsell, or cross sell opportunities within the book of business. Demonstrate a thorough understanding of insurance products and educate clients on their policy coverages and insurance needs. Perform front-line underwriting to ensure risks follow company guidelines. Prepare policy documentation to bind and confirm coverage. Complete policy changes. Monitor team-work queues to ensure all files are processed within service level standard. Be available for client walk-ins, calls, and emails. Work as part of the team to achieve shared goals. Education Requriement RIBO license is required - Registered Insurance Broker Ontario Knowledge & Qualifications knowledge. Familiarity with underwriting guidelines and binding authority. Experience with insurance company portals and quoting systems. Efficient computer skills with ability to navigate multiple screens and system platforms. Proficient in Outlook, Excel, and Word Ability to prioritize multiple tasks and thrive in a busy environment. Excellent verbal and written skills with strong attention to detail and accuracy. What We Look For We look for new hires who want to grow with the company and have a genuine desire to contribute to workplace culture and the success of the business A willingness to learn and to develop in the role Self-motivation with exceptional organizational and time management skills. Proven ability to work well under pressure in a fast-paced, high-volume setting. Computer savvy, Microsoft Office proficiency, excellence in keyboarding. Effective oral and written communication skills. Youngs Insurance Brokers is an Equal Opportunity Employer committed to breaking down barriers in the workplace. If you need special assistance or accommodation to apply for a job posting, please contact the Human Resources Manager, Kate Doucette, at . About Youngs Insurance Brokers Inc. For over 100 years, Youngs Insurance has delivered Insurance with Integrity. We are dedicated to providing exceptional, custom-tailored insurance solutions across auto, home, commercial, life, employee benefits, and group insurance. Our commitment to excellence and outstanding customer service is at the core of everything we do. We Customize Every Insurance Quote Specific to Your Needs #J-18808-Ljbffr