Payroll & Benefits Manager

Join the Bold Side of Retail Payroll & Benefits Manager - Saint-Laurent (office first) Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting), we're on a mission to redefine bold standards in retail. The Opportunity We're seeking an experienced leader to own and drive our payroll function for our 1,200 employees across Canada and the USA. As a Payroll Manager, you will be responsible for managing the entire payroll function, supervising a team of payroll specialists, and implementing process improvements to ensure timely, accurate, and compliant payroll operations. If you're a proactive leader with strong organizational skills and a process-oriented mindset, we want to hear from you Your Daily Adventures Lead a high-performing team of payroll & benefits specialists, driving collaboration and efficiency to deliver exceptional results Own the payroll and benefits processing from start to finish, ensuring seamless execution, compliance, and accuracy for our 1,200 employees across Canada and the USA (hourly and salaried) Partner with cross-functional teams, including HR, Finance, and Legal, to drive alignment and inform business decisions with data-driven insights Oversee the administration of employee benefits programs, including enrollments, terminations, billing reconciliation, and compliance with plan rules and regulations. Drive continuous improvement, leveraging technology and process enhancements to optimize payroll operations and mitigate risks Streamline the time and attendance processes and optimizing workflows to drive efficiency and productivity Navigate the complex landscape of payroll and benefits regarding federal, state, provincial, and local regulations, ensuring seamless compliance and staying ahead of the curve on evolving labor laws and ensuring; they are implemented in UKG in a timely manner Achieve and maintain a payroll accuracy rate of 99.9% or higher, with no major audit findings Resolve complex and escalated employee inquiries regarding payroll and benefits, including retroactive pay and leave management Support the accounting and FP&A teams in clarifying any payroll related variances Track and analyze key metrics and provide leadership with actionable insights and recommendations Prepare and deliver presentations to varied audiences such as employees, HR team and the executive team. Lead the preparation and completion of year-end reconciliations, tax filings, and other compliance reporting. Your Toolkit Bachelor's degree in Accounting, Business Administration, or a related field, with a minimum of 10 years of payroll experience, including at least 2 years in a leadership role Proven expertise in multi-jurisdictional payroll in Canada and the USA, with advanced proficiency in payroll & HCM systems (UKG a requirement) and retail industry experience highly desirable Fully bilingual (English‑French) with excellent communication skills, both verbal and written, and the ability to work collaboratively cross functionally Impeccable customer service Strong organizational and planning skills, with the ability to prioritize tasks, meet deadlines, and manage payroll calendars, checklists, and team workflows Proactive and analytical mindset, with expertise in process improvement, problem-solving, and attention to detail to resolve payroll discrepancies and implement controls Collaborative team player with a results-driven approach, able to work effectively in a fast-paced environment and drive payroll operations forward with a focus on accuracy, efficiency, and customer satisfaction Why Choose the Psycho Bunny Life? A group RRSP/DPSP plan, which includes a very generous match from Psycho Bunny On-site gym and on-site cafeteria / bistro with subsidized meals, including breakfast and lunch. Three (3) weeks of vacation Six (6) wellness days and your birthday off, on us Sweet discount on the coolest fits Room to grow in a rapidly expanding brand Surrounded by smart and passionate people Ready to Set a Bold Standard? Apply now to join and show us what makes you uniquely bold Diversity & Inclusion Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. #J-18808-Ljbffr