Vice President, Transformation

Join to apply for the Vice President, Transformation role at Pacific Blue Cross . About Pacific Blue Cross Pacific Blue Cross (PBC) is British Columbia’s leading health benefits provider, dedicated to improving the health and wellbeing of members and communities across the province. Guided by values of collaboration, accountability, integrity, and innovation, PBC fosters a culture of continuous improvement and service excellence. With a strong focus on digital modernization, operational efficiency, and enhanced member experiences, PBC is transforming how it delivers value to its members and partners. Perks Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week). Paid vacation starts at 4 weeks per year, and increases with years of service. Hybrid work environment (i.e., a combination of work from office and work from home days). Generous benefits, including extended health, dental, and life insurance; depending on the plan you choose, these benefit premiums can be 100% paid by PBC. PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay. Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program About The Position We are searching for a permanent Vice President, Transformation to join our Delivery Services team. The starting salary will be determined based on a combination of skills, education, and experience. The salary range is $150,000–$220,000 per year. If you’re looking to take on a role that offers the opportunity to redefine how British Columbians experience health benefits, this is the role for you The Vice President, Transformation will drive innovation and modernization across PBC, enabling a more connected, data‑informed, and people‑centered organization that enhances the wellbeing of members and the communities PBC serves. We offer an attractive compensation and benefits package and work‑life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community. This role is currently working hybrid from home and from our head office in Burnaby, BC. Apply this week if you would like to take on this role. Key Ways This Position Makes An Impact The Vice President, Transformation would have a passion to lead innovation while inspiring and developing a high‑performing team that drives enterprise transformation while providing strategic leadership, coaching, and development opportunities to maximize team performance and engagement. In this role, you will be responsible for leading, orchestrating, and governing large‑scale enterprise transformation initiatives by blending your business acumen, technology expertise, and organizational skills. The Vice President would translate business strategy and visions into actionable roadmaps for continuous improvement and innovation. You will lead the operationalization and delivery of the transformation vision into a series of prioritized and measurable metrics by leveraging data, analytics and metrics to inform decisions. In this role, you will collaborate with internal stakeholders to identify and evaluate emerging technologies, trends, and solutions so that strategic recommendations can be made to help with continuous improvement and transformation. You will establish and maintain an effective transformation governance framework that would define roles, responsibilities, and decision‑making processes. In this role, you will integrate Artificial Intelligence (AI) governance frameworks and ethical principles into the transformation roadmap that align with business outcomes and will mitigate potential risks. As the Vice President, you will establish and manage the digital delivery function to enable enterprise transformation and ensuring the alignment of digital initiatives with PBC’s strategic priorities. You will collaborate with business teams across the organization to help translate functional requirements into digital solutions to support the development of digital products and services. Key Experiences You Bring To This Role Bachelor’s degree (or equivalent) with a major in Business Administration, or a related field, including or supplemented by courses in leadership/supervision. 12+ years of related experience in business management including 5+ years of experience managing large‑scale transformation initiatives. 10+ years of experience in senior leadership positions with proven success driving enterprise change. Preferred Qualifications That Are Considered An Asset Certification in digital/business transformation. Certification in change management. Certification in project management. Master’s degree (or equivalent) with a major in Business Administration. Please apply via our website this week at While we thank all applicants for their interest, only short‑listed candidates will be contacted. To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to These accommodation requests will be reviewed confidentially and, on a case‑by‑case basis by Human Resources. Diversity, Equity, and Inclusion PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner. We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates. #J-18808-Ljbffr