Proactive Product Support Specialist I

1 week ago

bc canada, bc Prenuvo Full-time $68,000

Prenuvo is seeking a Product Support Specialist I to serve as the first contact for clinical and operational teams, triaging tickets and driving issues to resolution. You will reproduce issues, document defects, and collaborate with engineering to improve our healthcare products.

The role emphasizes strong communication, thorough troubleshooting, and the ability to manage multiple urgent requests while maintaining high-quality support documentation.

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