Remote Merchant Support Specialist I

Affim is seeking a Product Support Specialist to assist merchant partners, troubleshoot technical issues, and collaborate with cross-functional teams. You will resolve configurations, communicate clearly, and help scale support processes in a remote Canadian setting.Remote-first role with flexibility; base pay in Canada range and opportunities for equity....

Affim is seeking a Product Support Specialist to join our remote team in Canada. You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication.You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and help...

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Support Specialist I (Merchant Care) based in Canada.Join a remote-first team dedicated to delivering reliable, seamless support to e-commerce merchants and business partners. In this role, you will serve as a trusted...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you...

Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and...

Affim is seeking a Product Support Specialist to serve merchant partners and resolve technical or operational issues quickly. You will become a product and payments expert, collaborating with Sales, Client Success, Operations and Engineering to provide fast solutions and scalable processes.This remote Canada role requires bilingual English and French, a...

Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners. You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes.A strong emphasis on clear communication in English and French is essential. The role offers remote Canada work with a base...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and...