Expert Solution

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
Job Summary
As an Expert Solution & System Integration, you'll be at the forefront of technology, seamlessly connecting business needs with user experience. Your role involves developing integration strategies for highly complex systems to serve railroad operations, creating precise interface specifications, and analyzing solutions to ensure smooth data flows across various IT/OT layers (hardware, platforms, applications, and legacy systems). Your leadership and meticulous product documentation will be instrumental in driving successful product development
Main Responsibilities
Key Responsibilities:
1. Strategic Integration Leadership:
Lead the software development lifecycle, overseeing end-to-end solution development envisioned by architects.
Act as the technical bridge between solution architecture, business analysis, UI/UX design, development, infrastructure integration, quality testing, vendors, and project management.
Ensure a consistent understanding of the solution across all team members.
2. Effective Collaboration:
Collaborate seamlessly with cross-functional technical teams, fostering innovation and efficient problem-solving.
Engage with both business stakeholders and technical experts, adapting communication styles as needed.
3. Solution Planning and Delivery:
Work closely with Business and IT stakeholders during the planning phase.
Define functional components and integration points within the solution.
Identify task dependencies and sequence activities across teams.
Support functional designers and uphold best practices in design documentation.
Qualifications:
Technical Mastery: You're the go-to technical expert for end-to-end solution delivery.
Communication Agility: Whether simplifying tech jargon for non-technical stakeholders or engaging in complex discussions with the product team, you excel.
Collaborative Mindset: You thrive in cross-functional environments, driving successful outcomes through teamwork.
If you're passionate about shaping cutting-edge solutions and ensuring seamless integration, we invite you to join our dynamic team
Major Responsibilities:
1. Research
Collaborate with Business Area, Product Owner, Product Manager, Architects and Designers (UX/data), to understand business objectives and purpose of the future application
Supports requirements gathering and architecture shaping
Perform research to understand 'As Is' application(s) (when applicable) and architecture artifacts
Perform research and get familiar with commercial package chosen (when applicable)
Understand integration points between, hardware, front-end, backend and satellite systems and highlight potential solution delivery risks
2. Define
Collaborate with UX, application and data designers to understand individual pieces and component of the solution design
Collaborate with other IT stakeholder and vendors to understand integration points
Envision and identify systems components required to deliver the full integrated solution
Ensure all the pieces of the solution have been thought thru and that the solution respects the agreed architecture
Collaborate with Business and Data Designers to define data conversion strategy
Collaborate with Quality Assurance to build-up strategies and overall integration testing requirements
Work closely with all teams involved (including vendors) in defining and planning the delivery of the solution
3. Deliver
Oversee application design activities (including vendor's)
Lead design sessions and overall design decisions
Advocate standardization and design patterns
Work closely with IT Stakeholders (including vendors) in removing any solution barriers, translate the impact of these barriers to the project leadership, and manage and mitigate the associated risks
Escalate potential architecture changes or change in scope
Review and approve functional design documents and ensure consistency of documentation an integrated solution
Coordinate solution activities among all the different teams involved
Ensure that all requirements and integration failure points have been met through testing activities
Finalize and lead conversion activity in collaboration with Business and Data Designer
Collaborate to the preparation and coordination the full Implementation Plan
Ensures solution is stable in production and properly transferred to core
Master the end-to-end solution and act as the go-to person for any question related to the solution in scope for delivery
Oversee support requests and ensure integrity of the long-term solution
Ensure the solution follows the standard support procedures
Ensure solution is stable and sustainable in Production Environment
4. Govern
Assist in defining design standards, maintaining/evolving governance, and foundational best practices (i.e., design patterns, design principles.)
Maintain the currency of the design documentation
Analyze and evaluate design documentation and solution decomposition and improve based on lessons learns and best practice
Assist in defining data modeling standards, and foundational best practices
Collaborate in the elaboration of long-term vision to move toward interactive design and Design Thinking
Lead technical discussions and moderate technical decisions
Skills / Functional Knowledge:
Entrepreneur mindset, self started and with solid leadership experience
Strong communication skills - communicate well with technical and nontechnical audience and at all levels ( IT, business )
Solid experience with SDLC in highly regulated and operation critical environments
Strong problem-solving skills
Strong organization skills
Creative, innovator and strong analytical skills
Experienced to building products with external vendors (on shore and off-shore)
Education / Certification / Experience:
Bachelor or Technical degree in Computer sciences, Software Engineering, or Information technology
Minimum of 7-12 years of relevant experience in software engineering lifecycle process
Familiar with API Management platforms such as APIGee (preferred), WSO2, SwaggerHub, Mashery or others
Experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, and Swagger
Experience with cloud technologies (Google, Azure)
Experience with Dev Opps tools and process
Past exposure to Reliability, Maintainability and Safety requirements
Past exposure to Mobile platform (Android OS, Apple OS, Firebase)
Experience with Business requirement gathering process
Experience with Data modeling
Past exposure to mainframe systems
Past exposure to high complexity system integration involving operation safety components (rail, aerospace, robotics, IoT, etc)
Strong knowledge in technical and functional specifications using flowcharting, sequence diagrams, or any other UML pattern needed.
Experience in leading a team in the context of a project lifecycle (waterfall and agile/hybrid agile)
Bilingualism (nice to have) with high proficiency in English (spoken and written)
This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at .
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion . click apply for full job details

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