Client Onboarding Specialist at Kimoby
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Kimoby seeks a Client Onboarding Specialist for a 14-month contract, covering maternity leave, with potential for extension. If you have experience in customer-focused roles and a passion for technology, this could be your chance to contribute to a recognized Great Place to Work®. You will transform signed contracts into operational dealerships and ensure clients quickly realize value through effective onboarding practices.
Key Responsibilities:
• Manage multiple onboarding processes simultaneously
• Build trust with key stakeholders promptly
• Translate industry trends into understandable concepts
• Follow the onboarding framework while supporting Customer Success
• Conduct video calls and structured check-ins with clients
Requirements:
• Proven experience in customer onboarding or related roles
• Fluent in English; French is an asset
• Strong listening and probing skills
• Comfortable teaching customers effectively
• Organized follow-up capabilities
Utilize your interpersonal skills and tech knowledge to support Kimoby's clients successfully.
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