Director, National Conformance Program

Join to apply for the Director, National Conformance Program role at Canada Health Infoway Overview At Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more digital. We’re working to ensure that everyone is able to access their personal health information, book appointments, get prescriptions, view lab test results and access other health services, online. We are an independent, not-for-profit organization funded by the federal government. Continuing to improve Canadian health care necessitates work in interoperability — connected systems are healthier systems. Connected care means a healthier Canada, and Infoway is committed to advancing interoperability. In support of the provinces and territories, Infoway is facilitating a national collaborative effort to advance interoperability using a collaborative development process. Together with our jurisdictional, clinical, patient and industry partners we are committed to improving the health of Canadians by accelerating the development, adoption and effective use of innovative digital health solutions. Why Join Us? Be part of a high-profile, ambitious, and exciting pan-Canadian initiative that improves the health of populations and unlocks value for the health system Work with a dynamic, multi-functional team of professionals dedicated and passionate about modernizing the health care system Demonstrate your strong organizational, technical leadership skills in a fast-paced, innovative, and supportive environment We take care of our employees Position Purpose We are looking for an experienced leader to articulate a strategic vision for the Digital Health Solutions National Conformance Program aligning with objectives listed in the shared pan-Canadian Interoperability Roadmap and formally design, develop and deliver this program. In collaboration with a highly matrixed team, this role will be responsible for establishing, building and operating the environment required to support a vendor product conformance assessment against published interoperability products. The Director serves as the primary subject matter expert on conformance, focusing on technical capabilities, tools, and knowledge with the pan-Canadian specifications on interoperability. The successful candidate will apply their technical know-how, business acumen, relationship building skills, industry knowledge and proven integration experience to establish and operate a market-focused conformance service. The incumbent will work closely with internal and external peers, including jurisdictions, clinicians, solution providers, and vendors, leading the implementation and setup of a Connectivity Testing Platform and execution of technical connectivity events (Projectathons) that trial collaboratively developed interoperability specifications with the market. This includes presentations, planning, development, configuration and maintenance of sandbox environments and related infrastructure needed to onboard technology partners. In collaboration with industry and partners, using this Connectivity Testing Platform the incumbent will develop and administer the National Conformance Program aligned with the stated objectives expressed in the pan-Canadian Interoperability Roadmap. Responsibilities Lead the design, development, and implementation of the Digital Health Solutions National Conformance Program, ensuring compliance with national health standards and regulations. Socialize the program design, seek feedback and secure endorsement from PT and vendor stakeholders. Oversee all technical components of the program, including technical conformance tools, conformance software development, and supporting technical components. Oversee the creation and refinement of conformance criteria, certification processes, and related documentation. Establish and manage key performance indicators to measure program effectiveness. Under guidance from senior leadership, design a Conformance Assessment program to assess and validate industry alignment to pan-Canadian interoperability specifications. Directly manage and lead a team responsible for the execution of the conformance program, including the technical requirements. Develop and implement project plans, including timelines, budgets, and resource allocation Provide oversight and direction to the certification process, including application procedures, evaluation criteria, and issuance of certification. Identify a Canadian-based technical delivery partner to host an instance of the Gazelle testing platform and establish the first technical testing baseline to support the PS-CA specification. Monitor program progress and identify areas for improvement, implementing corrective actions as necessary Manage program resources, including personnel, budget, and technology requirements Create onboarding processes and launch a self-serve/self-assessment testing service for participating vendors Extend the conformance program to other components listed in the Shared pan-Canadian Interoperability Roadmap Engage stakeholders, lead discovery sessions, evaluations, and technical designs for integrations Integrate, test and validate technical solutions, simulators and validators and verify they meet operational requirements Maintain documentation regarding configurations, operations and troubleshooting procedures Identify resource gaps and work with senior management to secure necessary support for program success Organize and lead technical connectivity events aligned with the Reference Architecture Education Degree in Computer/Software Engineering or a related field Skills & Expertise Must have intimate, working knowledge of applicable Digital Health IT standards Must have strong technical and/or solution architecture background Strong software development, architecture and product development skills, with extensive experience in Health IT Standards (e.g., HL7, IHE, SNOMED, LOINC) Ability to work on multiple initiatives simultaneously and vision to recognize opportunities that will help our customers become more successful and efficient Must be familiar with the concepts represented in an IHE profile, the IHE Connectathon and comfortable with technical testing events Hands-on experience with system integrations (APIs), documentation and sandbox environments and implementation guides Excellent analytical skills to analyze, diagnose and solve problems Excellent interpersonal and communication skills and attitude to thrive in a high-production, customer focused environment Experience with identity management systems and standards governing them (OAuth, OIDC) an asset Experience with security protocols and best practices for application security an asset Experience with procurement processes Experience with industry events, organizing and participating – a definite asset Strong team player, ability to multitask and keen attention to detail Ability to travel up to 20% of the time Relevant Experience Minimum 5 years of relevant experience as a Sr. Software Engineer or Architect Minimum 5 years experience building Digital Health IT Standards based software solutions Minimum 3 years management experience in a customer facing role Experience with Connectathon events, particularly on the IHE Gazelle platform is a definite asset Equity and Accommodation Infoway is committed to employing a diverse workforce and is proud to be an equal opportunity employer. Infoway provides reasonable accommodation for employees as well as candidates taking part in the recruitment process, upon request. Note We thank you for your interest in this opportunity at Infoway; however, only those applicants who most closely meet the qualifications for this position will be contacted. #J-18808-Ljbffr