Implementation Specialist I
19 hours ago
Applicants must be based in Canada. Implementation Specialist I This entry‑level role focuses on reactive support and onboarding of lower‑cost, small‑market customers to ensure smooth adoption of our platform. Overview As an Implementation Specialist 1 at SiteDocs you will play a critical role in setting up new clients for long‑term success. Responsibilities Ensures customers have a good experience and maximizes product engagement. Responds to and manages emails and phone calls from Small Market Customers. Facilitates customer education on how to use SiteDocs and achieve long‑term, ongoing success. Effectively manages their calendar so they can proactively and reactively serve our customers. Provides timely and successful delivery of solutions according to customer needs. Tracks activities and conversations with precision and efficiency in CRM. Identifies, recommends, and executes upsells, professional services, and tier increases when applicable. Collects product feedback from customers and documents in Trello. Provides suggestions on potential ways to improve processes, procedures, checklists, and other documentation. Executes on special projects given by the Customer Implementation Manager or VP of Customer Success. Promotes a collaborative environment focused on team building and ongoing improvement, including participation in team training efforts. Attends regular meetings and other meetings as requested. Qualifications Proven customer support experience or other relevant experience. Demonstrated ability to communicate verbally, written, and listen, teach, and present concepts with excellence. Experience using iPads, tablets, smartphones, and device applications is a plus. An aptitude for problem‑solving. Proficiency in using or the ability to quickly learn software programs. Expert‑level knowledge and understanding of SiteDocs product support. Benefits & Compensation This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected compensation range for this position is about $55k‑58k CAD annually. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. The more inclusive we are, the better our work will be. We do not sponsor visas. If you need special assistance or accommodation while seeking employment with us, please email or call (703) 547‑8588. #J-18808-Ljbffr
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Implementation Specialist I
1 week ago
, , Canada GoCanvas Full timeThe Role, Implementation Specialist I - this position is for applicants based in Canada GoCanvas and SiteDocs work together as part of the Nemetschek Group to streamline construction and field operations. GoCanvas specializes in digital fieldworker collaboration and compliance, while SiteDocs, a GoCanvas solution, focuses on workplace safety management...
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Entry-Level Client Success
19 hours ago
, , Canada GoCanvas Full timeA technology company based in Canada is seeking an Implementation Specialist I to provide reactive support and onboarding for small-market customers. This entry-level role involves ensuring a smooth adoption of the platform, facilitating customer education, and managing customer interactions effectively. The successful candidate will possess strong...
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Remote Customer Onboarding Specialist I
1 week ago
, , Canada GoCanvas Full timeA leading software provider is seeking an Implementation Specialist I to support and onboard new clients. The role involves responding to customer inquiries, conducting training, and ensuring a smooth adoption of the platform. Ideal candidates should have customer support experience and communication skills. This is a remote position accessible to applicants...
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Implementation Specialist I
1 week ago
, , Canada GoCanvas Full timeThe Role, Implementation Specialist I - this position is for applicants based in South Africa- the required working hours are 3PM-11PM SAST GoCanvas and SiteDocs work together as part of the Nemetschek Group to streamline construction and field operations. GoCanvas specializes in digital fieldworker collaboration and compliance, while SiteDocs, a GoCanvas...
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Forming Process Specialist
3 days ago
West Dr, Brampton, ON LT J, Canada O-I Full time $80,000 - $120,000 per yearCompany Description Who we are:To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become...
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Implementation Specialist
2 weeks ago
, , Canada EWS Group Full timeImplementation Specialist page is loaded## Implementation Specialistlocations: Remote - Canadatime type: Full timeposted on: Posted Todayjob requisition id: R47692## **Job Details:****THE COMPANY**Club Caddie is a quickly growing technology start-up that builds golf course management software. We’ve had the privilege of recently being acquired by Jonas...
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Implementation Specialist
2 weeks ago
, , Canada Club Caddie Full timeImplementation Specialist - Club Caddie Join to apply for the Implementation Specialist role at Club Caddie . The Company Club Caddie is a quickly growing technology start‑up that builds golf course management software. We’ve had the privilege of recently being acquired by Jonas Software. Jonas Software is the valued technology partner of over 40,000...
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Implementation Specialist
19 hours ago
, , Canada Jonas Software Full timeEmployer Industry: Golf Course Management Software Why consider this job opportunity Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to work in a rapidly growing technology start‑up Engage with clients and make a significant impact on their operations Work with a leading provider in...
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Snowflake Implementation Specialist
3 weeks ago
, , Canada HRB Full timeJob Title: Snowflake Implementation Specialist Location: Remote Canada (but occasional travel to the US) Engagement Type: Contract (salaried options may be considered for the right candidate) Engagement Duration: 2 Years Start Date: July 1, 2025 (Identification of candidate by May 1, 2025) Overview: We are seeking a knowledgeable and experienced Snowflake...
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Implementation Specialist
2 weeks ago
, , Canada Jonas Software - Canada Full timeEmployer Industry: Golf Course Management Software Why consider this job opportunity Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to work in a rapidly growing technology start‑up Engage with clients and make a significant impact on their operations Work with a leading provider in...
