General Manager, Global Insights
2 weeks ago
General Manager, Global Insights at Intrepid Travel Intrepid Travel exists to inspire, create, share and lead the best travel experiences ever. We are a certified B Corp with hundreds of trips in over 100 countries. What you’ll be doing Lead the creation and development of a connected Customer Insights function, integrating research, analytics, and our Voice of Customer programme into a single, scalable operating model Oversee the collection, analysis, and interpretation of quantitative and qualitative data from internal and external sources, building a deep understanding of customer behaviour, market trends, and product performance Translate insights into actionable strategies that inform product development, marketing initiatives, and commercial decisions Champion evidence-based decision-making across global teams, embedding a culture where insights drive performance Collaborate closely with senior stakeholders to ensure insights inform both strategy and day-to-day operations, elevating the role of data and research across the business What experience you’ll bring 8-10 years’ experience in customer insights, research, or analytics, including 3-5 years in a senior leadership role with strategic accountability Proven ability to lead enterprise-wide insights functions and cross-functional teams to deliver measurable business impact Expertise in both qualitative and quantitative research methodologies, including market, customer, and behavioural analytics Demonstrated success in designing, implementing, and evolving Voice of Customer programmes (e.g., NPS, CSAT, CES) Strong commercial acumen with the ability to turn complex data into clear, actionable insights for senior stakeholders Excellent communication and storytelling skills, with the ability to engage and influence at all levels of the organisation Advanced analytics, experimentation, and modelling experience Experience building behavioural datasets and customer 360 frameworks Technical literacy in SQL, BI tools, and analytics platforms Experience leading insights or analytics functions within the travel, tourism, or related service industries. Postgraduate qualifications in business, marketing, analytics, or a related field. Experience managing global or multi-market research programs in a complex, matrixed environment. Benefits Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trip's A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family Our people reflect the diversity of our customers and the communities we visit. Intrepid is made up of 71 nationalities across 30 countries. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. We are Real. Together. Ambitious. Impactful. #J-18808-Ljbffr
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Travel Full timeGeneral Manager, Global Insights at Intrepid Travel Intrepid Travel exists to inspire, create, share and lead the best travel experiences ever. We are a certified B Corp with hundreds of trips in over 100 countries. What you’ll be doing Lead the creation and development of a connected Customer Insights function, integrating research, analytics, and our...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Travel Full timeGeneral Manager, Global Insights at Intrepid Travel Intrepid Travel exists to inspire, create, share and lead the best travel experiences ever. We are a certified B Corp with hundreds of trips in over 100 countries. What you’ll be doing Lead the creation and development of a connected Customer Insights function, integrating research, analytics, and our...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create AlertApplication Close Date: 23rd December 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:We’reon the...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create AlertApplication Close Date: 23rd December 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:We’reon the...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create AlertApplication Close Date: 23rd December 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:We’reon the...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create Alert Application Close Date: 23rd December 2025 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. The world needs more Intrepid people: We’reon...
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General Manager, Global Insights
3 weeks ago
Toronto, Canada Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create Alert Application Close Date: 23rd December 2025 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. The world needs more Intrepid...
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Manager Global Insights
2 weeks ago
Toronto, Canada McCain Foods Full timeManager Global Insights at McCain Foods Join McCain to lead global insights transformation, driving brand, communications, and portfolio growth worldwide. Position Title: Manager Global Insights Position Type: Regular – Full-Time Grade: 06 Requisition ID: 39743 About the Role Drive the global insights transformation to deliver 2030 McCain growth ambitions...
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Manager Global Insights
1 day ago
Toronto, Canada McCain Foods Full timeManager Global Insights at McCain Foods Join McCain to lead global insights transformation, driving brand, communications, and portfolio growth worldwide. Position Title: Manager Global Insights Position Type: Regular – Full-Time Grade: 06 Requisition ID: 39743 About the Role Drive the global insights transformation to deliver 2030 McCain growth ambitions...
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Manager Global Insights
3 days ago
Toronto, Ontario, Canada McCain Foods Full timePosition Title:Manager Global InsightsPosition Type:Regular - Full-TimeGrade:Grade 06Requisition ID:39743In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.About The Role.Drives the global insights transformation to...
