Customer Support Manager

Career Level: 7A Senior ManagerWe are a leading provider of innovative software solutions for the hospitality and retail industries.The Customer Support Manager will lead our support team and drive service excellence.This is a hybrid role, requiring a minimum of three days per week in the office (Monday – Friday).Key Responsibilities:Manage, support, and...

Career Level: 7A Senior ManagerPosting Date: 18 Mar 2025Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?About Us:We are a leading provider of...

Career Level: 7A Senior ManagerPosting Date: 18 Mar 2025Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?About Us:We are a leading provider of...

The Customer Support Specialist provides support to Manulife, Mortgage Creditor Insurance customers through their understanding and engagement in the day-to-day delivery of service provided by our third-party call center. The successful candidate will act as the liaison between our Call Center, Manulife Mortgage Creditor Insurance, and other internal...

Job Summary: The HO Customer Support - AMER will support the strategy, vision and roadmap for the Customer Experience(CX) organization in NAVBLUE. Will lead and develop technically oriented tier 1,2 and 3 customer support teams in a 24/7 operating environment. The incumbent will be responsible for working closely with HOS of other regions for delivering...

NAVBLUE, an Airbus Company, is seeking a Customer Support Specialist to join our growing team. Reporting to the head of Customer Experience (AMER), the Customer Support Specialist will provide support for NAVBLUE products that are operationally critical to our customers. Primary support activities will include NAVBLUE N-Flight Planning, with scope extending...

About the RoleWe're seeking a highly skilled Bilingual Enterprise Customer Support Advocate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our highest-valued Enterprise customer accounts. Your fluency in French and English will enable you to communicate effectively with our global...

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown...

Career Level: 7A Senior ManagerWe are a leading provider of innovative software solutions for the hospitality and retail industries. Our company is dedicated to delivering exceptional service and experiences.The Senior Customer Experience Manager will lead our support team, drive service excellence, and foster strong relationships with customers and...

At PointClickCare, we are a leading North American healthcare technology platform that enables meaningful care collaboration and real-time patient insights. Our company has been focused on realizing its vision: to help create a world where providers and plans can confidently deliver frictionless care.About the RoleThis role will report to the Team Lead,...

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation.As the authority in Managed Detection and...

We're looking for Bilingual Enterprise Customer Support Advocate, fluent in French and English, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you'll support the customer onboarding process and report trends and patterns related to Support escalation...

Senior Manager, Customs ComplianceApplyLocations: Canada - Waterloo, ON; Canada - Montreal, QC (TDY); Canada - Field - New BrunswickTime Type: Full timePosted on: Posted 3 Days AgoJob Requisition ID: REQ28160Be visionaryTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high...

Company OverviewGoogle Cloud teams collaborate with educational institutions, organizations, and government agencies to enhance their productivity, mobility, and collaboration. As a Global Support Operations Manager, you will oversee all aspects of the Google Cloud sales process, leveraging your analytical skills, troubleshooting expertise, and...

For Mexico Only:Please submit your resume in English - we can only consider applications submitted in this language.Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.Note: By applying to this position you will have an opportunity to share your...

NAVBLUE is a trusted partner for 500+ customers worldwide, providing Flight Operations solutions and services for Airlines.NAVBLUE is looking for a Product Support Manager responsible for the quality of the support provided by Navblue on the Flight Efficiency Cluster, which includes mainly N-FP, N-Tracking, Optimize, and N-Sight products. The ultimate goal...

Job Title: Sr Manager Customs ComplianceJob ID: 77557Location: Waterloo, OntarioWhat you will be doing:- Responsible for ensuring effective customs compliance at multiple business units falling under their assigned scope, in accordance with Canadian and international customs laws and regulations and the company's corporate and customs compliance policies and...

Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

At NDI, our mission is built around using our measurement technologies to improve medical procedures and patients' lives. This requires product innovation that is achieved through fostering collaboration, trust, and strong relationships. At NDI, you will work with talented people who are ready and willing to push their limits in an environment where...