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Account Manager
4 weeks ago
Mission of the Role (What you’ll be doing ):
The mission of the role of the Account Manager is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Account Manager will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.
Key Duties & Accountabilities (Primary responsibilities & quantifiable measurement ):
Achieve revenue and GP$ goals
Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne
Lead with programs to achieve program (PMP and Managed Services) goals
Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail and Misc. Items.
Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
Maintain a sales pipeline sufficient to support sales goals
Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency
Develop and maintain strategic account plans for top customers and prospects
Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
Assist credit department in collection of past due invoices, monitor slow moving inventory
Stay up to date on product knowledge
Utilize SupplyOne’s experts whenever possible.
Maintain cooperative relationships with internal customers
Qualifications (What you’ll need to be successful ):
BA/BS degree
Experience in a sales role preferred
Experience in distribution and or manufacturing preferred
Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
Understanding of sales process and dynamics
Strong organizational skills: ability to prioritize tasks
Demonstrated initiative in personal professional development
Basic arithmetic including gross profit calculations
Attention to detail and accuracy
Proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook
Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites
Crownhill Packaging A SupplyOne Company is one of North America's largest distributors of quality packaging products, with offices and state-of-the-art facilities in Toronto, Collingwood, and Chicago. It has been creating custom packaging solutions for over 30 years. We are your one-stop source for excellent service, selection, and more. From design and fabrication to fulfillment and logistics, you can count on us for expert advice and solutions that are right for your business. SupplyOne Canada, Inc. is a proud Packaging Distributors of America member, being the only member with operations in Canada and the U.S.A.
SupplyOne Canada, Inc. is a proud equal opportunities employer, and we are committed to providing accommodations in all stages of the recruitment and hiring process by applicable laws (including human rights and accessibility legislation). Accommodation is available upon request for candidates participating in all aspects of the recruitment and selection process. For a confidential inquiry, contact your recruiter or email us at to make arrangements. If contacted for an employment opportunity, applicants are required to advise Human Resources if they require accommodation. All information received in relation to accommodation will be kept confidential.
SupplyOne Canada, Inc. thanks all candidates for their interest; however, only those selected to continue will be contacted.
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