Systems Specialist, Microsoft 365 and Microsoft Exchange

Systems Specialist, Microsoft 365 and Microsoft Exchange Business Unit JDI IT Saint John, NB, Canada and 1 more Job Description The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments. Now is your chance to join our team to make a lasting impact as a Systems Specialist. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). This position requires full-time on-site presence. Responsibilities Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools Manage and enhance endpoint management platforms including Microsoft Intune and SCCM Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access Build and maintain secure, standardized OS images and software packages Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts Document technical procedures and contribute to internal knowledge bases Mentor junior IT staff and provide Tier 3 escalation support Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards Stay current with EUC trends and recommend suggestions for improvements Qualifications Education Required: A university degree, college diploma or a related discipline 3-8 years of experience in IT Environments (Systems) Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM Knowledge/Experience in Cloud Platforms such as Azure Effective customer service and communication skills Strong attention to detail while being able to pivot to changing priorities Work well in a collaborative environment Bonus: ITIL Foundations Certification Six Sigma – Yellow Belt Certification About the Team The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment. With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offerthe opportunity to create real value by helping people and businesses work smarter. JDI IT supportsthe entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries.As a member of theJDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done” We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team.Come help JDI IT Raise the Bar About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. Job Info Job Identification 5752 Job Category IT, Telecom & Internet Posting Date 08/29/2025, 06:46 PM Job Schedule Full time #J-18808-Ljbffr