Store Manager

Store Manager – Moores Clothing Reports to District Manager. Lead the store team to achieve sales performance expectations through active coaching, development of a selling environment, and operational excellence. Responsibilities Inspire store team to achieve their best performance Execute to maximize growth and potential Create an engaged and inclusive store environment Elevate the customer experience through operational excellence Exceed customer expectations in all interactions Leadership Lead store staff in meeting sales, service, and operational expectations. Set clear performance expectations and ensure staff is trained in sales, customer service, and operations. Model company values and lead by example as an active coach. Communicate priorities and sales-driven information effectively to equip staff to maximize business opportunities. Guide team to identify, recommend, and implement changes to improve productivity. Take lead in recruiting for the store and embrace diversity by creating an inclusive environment. Performance Achieve store business plans, including sales, customer service, and operational goals. Develop game plans and follow up on execution to maximize sales and drive consistent performance results. Partner and present opportunities with fact-based information and recommendations while leveraging data (store reports). Participate in driving business outreach opportunities and communicate leads to Multi-Unit Manager and Business Outreach team. Identify performance opportunities and partner with Regional Manager to develop a plan to address and manage issues effectively. Operational Excellence Ensure store schedule accuracy to maintain proper staffing and effective execution of initiatives. Ensure store staff is trained on all internal operational functions. Stay informed on corporate communication, directives, initiatives, policies, and procedures. Implement store programs to increase efficiencies in sales, service, operations, and branding. Workplace Create an engaged and inclusive store environment where opinions and contributions are recognized and valued. Create a culture of learning and development, ensuring training tools are leveraged. Serve as a role model to all store team members and provide enthusiastic motivational leadership. Create a steady pipeline of external talent through recruitment. Hold regular store meetings ensuring all team members are up to date with company directives. Customer Experience Ensure store team is trained on customer service expectations and creates an exceptional customer experience. Lead store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). Leverage all customer feedback to take appropriate actions and prevent or resolve concerns. Ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications Minimum 3 years’ experience leading, managing, and developing retail teams. Creative individual who demonstrates good judgement and is tuned into the pulse of the business. Self-motivated, results oriented, strategic thinker. Strong organizational and leadership skills. Excellent written and verbal communication skills. Demonstrates active listening and problem-solving skills. Proven ability to train and develop high‑performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS system. Physical Requirements Ability to stand and walk for majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise or supplies, and see and distinguish between fabric patterns and colors. Pay Range: $43,173 – $62,940/yr. Base pay is determined by market location and may be subject to prevailing wage laws, if applicable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr