Business Application Analyst III

3 weeks ago


Toronto, Canada TD Full time

Business Application Analyst III (Financial Crimes/Fraud Case Management) Work Location: Toronto, Ontario, Canada Hours: 37.5 Line Of Business: Enterprise Enabling Functions Pay Details: $65,600 - $98,400 CAD Reporting to the Senior Manager – Financial Crimes Case Management, the Business Analyst / Business System Analysis will be responsible for the delivery of use cases in support of the Fraud Case Management Roadmap. The successful candidate must be a self‑starter, a skilled collaborator with strong communication skills, and able to think outside the box to drive innovation and efficiencies. Responsibilities Requirement manager for initiatives assigned. Support business casing and analysis. Work with partners to ensure business teams can adapt to changes by: Documenting requirements, processes, and test scenarios Providing input for testing, tracking defects Providing input into Change Management plans Aligning operational readiness with program critical paths Monitoring post‑implementation to ensure benefits are achieved. Stakeholder/Partner relationship building. Ensuring teams understand what new processes may need to be introduced into a business group after the introduction of new case management features. Contribute to problem and event management efforts, working with team members to identify the root cause and achieve a rapid and efficient resolution. Work with internal teams to identify critical success factors and integrate appropriate cost, quality, and risk‑mitigating strategies into project plans. Perform root‑cause analysis on key business problems to identify the best possible solutions. Focus on continuous improvement for existing processes, seeking ways to simplify and maximize work efforts. Job Requirements 2‑5 years of relevant experience in a Business Analysis / Business System Analysis role. Strong background in Fraud and Claims. Experience developing and implementing change initiatives using Agile, Lean or comparable frameworks. Clear, transparent communication; strong attention to detail and due diligence. Strong experience in process mapping, flows, and requirements gathering. Ability to influence, negotiate, and achieve results with effective problem‑solving and communication skills. Strong relationship management skills and the ability to work effectively across cross‑functional teams. Comfortable driving change and working with ambiguity. Working knowledge of change management techniques and practices. Working knowledge of Agile techniques and practices. Innovation, creativity, critical thinking, quantitative analysis, and problem‑solving skills. Proven time‑management skills with the ability to manage concurrent priorities. About TD TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to more than 27 million households and businesses in Canada, the United States, and around the world. Our focus on customer experience, innovation, and inclusive growth drives us to shape the future of banking. Additional Information This job opportunity is subject to provincial regulation for employment purposes. Each province or territory within Canada has its own employment regulations and requirements. We are committed to providing accommodations to all applicants. If you require an accessible interview experience, please let us know. #J-18808-Ljbffr



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