Communications Officer

Are you looking for a role where you can make a meaningful impact through communication, stakeholder engagement, and community relationships? Can you see yourself working directly with residents, property owners, and businesses to support an important environmental cleanup initiative? Do you enjoy building trust, developing communication strategies, and ensuring people have the information they need throughout a complex project lifecycle?

If you answered yes, this may be the job for you. Apply today Our Port Hope location is looking for a Communications Officer Small-Scale Sites to support community engagement activities, develop communications materials, and serve as a key point of contact for residents involved in the Port Hope Area Initiative (PHAI).

What you will be doing

• Communicating information about CNL projects and programs, in a variety of formats, to internal and external audiences.
• Informing owners and occupants, and answering their questions, about the Port Hope Area Initiative (PHAI) characterization, design, remediation and restoration of private and municipal properties in the Small Scale Site (SSS) project.
• Liaising with the SSS project team and contractors to gather information for owners, and to share and address resident concerns.
• Providing general information about the PHAI, CNL and AECL to interested parties through in-person, phone and email interactions, and at public events and information sessions.
• Writing content for SSS-specific communications products, including key messages, briefings and correspondence.
• Writing content for website and social media posts, media releases, newsletters, and other communications products as required.
• Developing PowerPoint presentations for internal and public audiences.
• Tracking and recording communication and engagement data.
• Maintaining accurate, current records of stakeholder interactions per CNL record-keeping requirements.
• Tracking property owner consent to each phase of PHAI work and to remove non-consenting owners from the PHAI scope.
• Identifying and providing relevant stakeholder engagement data for regulatory and client reports.
• Developing communications strategies to address trends in stakeholder concerns and/or misinformation or negative media or social media coverage of CNL projects and programs.
• Tracking trends in stakeholder concerns and analyzing media and social media coverage of the SSS project.
• In consultation with management, developing and implementing communication strategies and tactics to address widespread concerns.
• Providing management with timely notification of potential or emerging issues.
• Other duties as assigned by your manager.

What We Are Looking For

Education

• University degree/college diploma in Communications, Public Relations, Journalism or related fields.

Experience

• Minimum of five years of experience in public and/or corporate communications, communicating information in written and oral formats, in person, by telephone and by email, to public and internal audiences.
• Experience developing communications products, including fact sheets, media releases, newsletter articles, key messages, and online content, including social media, for public audiences, for public tours and for media.
• Experience diffusing challenging, emotionally charged discussions about serious topics, such as health, safety, impacts on private property, construction schedules, and complaints.
• Experience working with technical/scientific subject matter experts to gather information to be used in developing communications products.

Knowledge, Skills & Abilities

• Excellent written and oral communication skills in English.
• Ability to communicate complex technical/scientific information to lay audiences in clear, understandable language.
• Ability to discuss sensitive subjects with stakeholders resulting in productive outcomes.
• Ability to identify issues that require management attention in a timely manner.
• Ability to develop communications strategies/plans to support the requirements of a public information program.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of graphic design, video production, and other creative software would be considered an asset. <