Technical Support Technician Bilingual Role
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LeverageTek is actively hiring a bilingual IT Technician for a 6-month contract in Ottawa. This mid-senior level job requires extensive deskside support, ensuring users receive effective solutions and training on IT resources. Your expertise will aid in maintaining service standards and promoting data security.
Key Responsibilities:
• Troubleshoot and repair infrastructure and peripherals
• Offer prompt and effective technical user support
• Monitor and maintain performance of IT systems
• Install and configure software for optimal use
• Keep technical records of issues and resolutions
Requirements:
• Minimum 4 years in IT support roles
• Solid knowledge of Windows 10/11
• Degree or diploma in relevant IT disciplines
• Understanding of networking technologies and protocols
• Strong ability to convey technical ideas simply
Utilize your technical skills at LeverageTek to enhance user experience in Ottawa through expert IT support.
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